Paradyne HOTWIREt 7984 manual Troubleshooting 2 Symptom Possible Cause Solutions

Messages and Troubleshooting

Table 6-2. Troubleshooting (2 of 2)

Symptom

Possible Cause

Solutions

Not receiving data.	H The network or data port	H Check network and data port
	cables are not	cables.
	connected (check front	H Run Loopback tests. Refer to
	panel LEDs for more
		Chapter 5, Testing.
	information).
	H A test is being executed	H Stop the test or wait for the test to
	on the unit (check the	end.
	TEST LED on the front
	panel).
	H The far-end unit is	H Make sure the far-end device is
	off-line.	on.
	H The far-end unit is	H Stop the far-end test.
	running a test.
	H An alarm condition exists	H Check the far-end Health and
	in the far-end unit.	Status messages.
Power-Up Self-Test	The unit has detected an	H Reset the unit and try again.
fails. Only Power	internal hardware failure.	H Contact your service
and Alarm LEDs are
		representative.
on after power-up.

6-6 February 1999 7984-A2-GB20-10