Contacting Patton for assistance | Patton electronic 2294, 2292

Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction	39
Contact information	39
Warranty Service and Returned Merchandise Authorizations (RMAs)	39
Warranty coverage	39
Out-of-warranty service	39
Returns for credit	39
Return for credit policy	40
RMA numbers	40
Shipping instructions	40

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Patton electronic 2294, 2292 manual Contacting Patton for assistance

Contents

Model 2292 Mailsupport@patton.com Summary Table of Contents Table of Contents Compliance information List of Figures List of Tables Structure About this guideAudience Precautions Safety when working with electricity Preventing electrostatic discharge damage General observations Typographical conventions used in this document General conventionsPage Chapter contents General information SmartNode Series Leased-Line Extenders overview SmartNode extender SmartNode 2294 shown SmartNode 2292 and 2294 Leased-Line Extenders Examples of SmartNode 2292 and 2294 Series rear panels Reset button behavior Ports descriptions SmartNode 2292 and 2294 front panels Applications overview Typical application Leased-line extension Hardware installation Planning the installation Create a network diagram see section Network information on Installation checklist Task Veriﬁed by Date Network information Power sourceSite log IP related information Location and mounting requirements Installing the SmartNode extenderConnecting cables Mounting the SmartNode extender Installing an interface cable on the extender’s voice ports RJ-11, male Pin Signal Installing the Ethernet cable TX+ Connecting to a host Connecting to external power source Power VoIP Link Enet Getting started with the SmartNode Introduction Connect the SmartNode to the network Connect with the serial interface Power connection and default conﬁgurationConﬁgure the IP address Login LEDs status and monitoring Status LEDs LED Contacting Patton for assistance Contact information Warranty coverageOut-of-warranty service Returns for credit Shipping instructions Return for credit policyRMA numbers Appendix a Compliance information CE Declaration of Conformity SafetyCompliance Appendix B Speciﬁcations Voice Signaling Data ServicesQuality of Service Capacity Management TemperatureVoice Processing System Appendix C Cabling Connecting a serial terminal Serial console Ethernet 10Base-T and 100Base-T Ethernet cross-over Analog FXS Ethernet straight-through Appendix D Port pin-outs Voice port Console portEthernet 10Base-T and 100Base-T port Appendix E Installation checklist Installation checklist