Troubleshooting (continued)

 

 

Problem (HDMI/EPG)

Solution

No HDMI audio output.

– You will not hear any sound from the HDMI output if the

 

source device is only DVI/HDCP-compatible.

 

– It is not possible to output SACD or copy-controlled DVD-

 

Audio sources from the HDMI connection.

No HDMI video output.

– Make sure that you have activated this recorder as the HDMI

 

input in the settings for the device you are using. See HDMI

 

setting.

 

– HDMI connection can only be made to HDMI-equipped devices

 

with HDCP (High Bandwidth Digital Content Protection). If you

 

wish to connect to a DVI connector (equipped with HDCP), you

 

will need a separate adaptor (DVI to HDMI).

 

– Make sure the resolution of this recorder matches the device

 

you have connected using the HDMI. See HDMI setting.

 

– Check if the HDMI cable is faulty. If there is not signal received

 

from the HDMI connection, the { Video Upscalling } and { HDMI

 

output } options in the system menu video output settings will

 

be greyed out. Replace a new HDMI cable.

 

– When connecting to a non-HDCP compliant TV, the HDCP

 

warning message will appear only on the analogue video output.

EPG (GUIDE Plus+) data is

– To use the EPG, the analogue tuner has to be installed. Installing

not available

only the digital tuner will result in no EPG service information.

 

– Turn off the recorder to standby mode for at least 24 hours. It

 

will enable downloading of TV listings data.

 

– Make sure that no timer recording is programmed during this

 

timing, as it will interrupt the EPG downloading.

 

 

English

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Philips DVDR3360H Problem HDMI/EPG Solution, No Hdmi audio output, No Hdmi video output, EPG Guide Plus+ data is