| Troubleshooting (continued) | |
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Problem (HDMI/EPG) | Solution | |
No HDMI audio output. | – You will not hear any sound from the HDMI output if the | |
| source device is only | |
| – It is not possible to output SACD or | |
| Audio sources from the HDMI connection. | |
No HDMI video output. | – Make sure that you have activated this recorder as the HDMI | |
| input in the settings for the device you are using. See HDMI | |
| setting. | |
| – HDMI connection can only be made to | |
| with HDCP (High Bandwidth Digital Content Protection). If you | |
| wish to connect to a DVI connector (equipped with HDCP), you | |
| will need a separate adaptor (DVI to HDMI). | |
| – Make sure the resolution of this recorder matches the device | |
| you have connected using the HDMI. See HDMI setting. | |
| – Check if the HDMI cable is faulty. If there is not signal received | |
| from the HDMI connection, the { Video Upscalling } and { HDMI | |
| output } options in the system menu video output settings will | |
| be greyed out. Replace a new HDMI cable. | |
| – When connecting to a | |
| warning message will appear only on the analogue video output. | |
EPG (GUIDE Plus+) data is | – To use the EPG, the analogue tuner has to be installed. Installing | |
not available | only the digital tuner will result in no EPG service information. | |
| – Turn off the recorder to standby mode for at least 24 hours. It | |
| will enable downloading of TV listings data. | |
| – Make sure that no timer recording is programmed during this | |
| timing, as it will interrupt the EPG downloading. | |
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