Troubleshooting (continued)

 

 

 

Problem (Playback)

 

Solution

Disc will not play.

Insert the disc with the label facing up.

 

The child lock is on. See ‘System Menu Options -

 

 

Playback settings - Child lock’ for details.

 

Wrong region code. Check the rear or bottom of the

 

 

DVD recorder for the supported region code.

 

There is no recording on the disc or wrong disc type.

 

 

See ‘Playback from Disc - Playable discs’ for details.

 

Make sure the disc is not scratched or warped.

The picture is distorted

The disc does not match with the TV colour system

or black and white during

 

standard (PAL/NTSC).

playback.

The disc is dirty. Clean the disc.

 

Sometimes a small amount of picture distortion may

 

 

appear. This is not a malfunction.

English

There is picture or sound interference with the TV reception.

Distorted sound coming from a connected hi-fi amplifier.

Check that the antenna cable is plugged in firmly.

Fine-tune your TV channel. See ‘System Menu Options - Analogue Tuner settings - Manual install - Finetune’ for details.

Do not connect any cables from this recorder to the ‘Phono’ input of your amplifier.

If you are playing a DTS CD, you must use the COAXIAL or OPTICAL-DIGITAL AUDIO OUTPUT socket of this recorder to connect to the Hi-Fi system or amplifier. If the Hi-Fi system or amplifier does not support DTS, distorted sound might occur.

Unable to display JPEG

This unit only supports pictures in JPEG-Exif file format,

pictures.

 

using 4:2:2 or 4:2:0 chroma subsampling, with a

 

 

resolution not exceeding 4096 x 4096 (horizontal/

 

 

vertical). JPEG pictures that downloaded from the

 

 

internet or have been modified using computer may not

 

 

be able to display properly.

Unable to play DivX

Ensure that the DivX file is encoded according to the

movies.

 

‘Home Theatre Profile’ with the DivX encoder.

 

Check that the DivX movie downloaded is a complete

 

 

file.

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Philips DVDR3570H58 user manual Problem Playback Solution