Troubleshooting

 

 

 

 

 

Problem

Solution

 

No sound

–

Disconnect the headphones.

 

 

–

Switch on the selected source or select another source.

 

No picture, only sound is available

–

Set the TV to the correct video channel for the selected source.

 

In a Scart chain: Problems seeing/hearing –

Switch any other equipment in the Scart chain to standby.

 

the correct video source

 

If that does not help, also switch the equipment you want to see/hear to

 

 

 

standby. Next, switch it on again.

 

Poor quality of playback: distorted

–

Make sure the TV set is properly adjusted.

 

picture and/or sound

–

Make sure the disc is not dirty. Clean the disc.

 

 

–

Sometimes the picture may be temporarily distorted.This is not a defect of

 

 

 

your DVD recorder system.

 

The picture is distorted or

–

The TV system of the inserted disc does not match the TV system of your TV

 

black-and-white during playback

 

(PAL/NTSC).

 

 

–

Select RGB + CVBS in the the system menu. See t Picture ➜ Video

 

 

 

output on page 47.

 

Picture and/or sound interference

–

Check your aerial.

 

on TV reception

–

Change the TV system (see “TV system” on page 52)

 

No bass sound

–

Connect the supplied subwoofer.

 

No sound on one of the speakers

–

Check if the speaker is connected properly.

 

 

–

Check if the speaker cable is damaged.

 

No sound on the centre

–

Press SURR repeatedly to select another surround effect.

 

and/or rear speakers

–

Make sure you have connected all speakers.

 

 

–

Make sure you have selected Yes for Centre connected and Rear

 

 

 

connected in the menu Installation ➜ Audio setup ➜ Speaker setup.

 

 

 

See “Speaker setup” on page 55.

 

No digital surround sound

–

Check if the inserted disc or the selected appliance supports digital

 

(Dolby Digital, DTS) available

 

surround sound.

 

 

–

Check if the selected external equipment is connected to IN DIGITAL or

 

 

 

IN OPTICAL on the DVD recorder system.

 

No digital sound from equipment

–

Switch the digital output of the connected equipment to PCM.

 

connected to IN DIGITAL or

 

 

 

IN OPTICAL

 

 

 

No sound signal at the digital output

–

Check if the setting for the digital output is correct. See “Digital output

 

 

 

setting” on page 55.

 

Distorted picture (“artifacts”)

–

Switch the DVD recorder system from Progressive Scan to Interlaced

 

when playing a copyprotected DVD and

 

(see “Component video output” on page 47) or

 

using Progressive Scan

 

use the Scart connection.

 

 

 

 

English

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