Problem Possible cause Solution
High pitched noise. Units are too close to each Move parent unit away from baby
other. unit (at least 1 meter / 3 feet).
Volume on parent unit set Decrease volume (B-10) on
too high. parent unit.
No sound/baby’s crying Volume on parent unit is Increase volume on parent unit
cannot be heard. set too low or switched off. (B-10).
Microphone sensitivity level Adjust microphone sensitivity
set too low on parent unit. level (B-2) on parent unit to a
higher level.
Units are out of range. Move parent unit closer to baby
unit.
Parent unit reacts too Ambient sounds trigger Move baby unit closer to baby
fast to other ambient transmission. (keep minimal distance of
sounds. 1 meter / 3 feet).
Microphone sensitivity Decrease microphone sensitivity
set too high. level (B-2) on parent unit.
Parent unit reacts slow/ Microphone sensitivity is Increase microphone sensitivity
late to baby's crying. set too low. level (B-2) on parent unit and/or
move baby unit closer to baby
(keep minimal distance of
1 meter / 3 feet).
Battery check light ( ) Batteries are low or almost Replace batteries (A-9, B-12).
is lit. empty.
Baby unit battery power Microphone sensitivity is set Set microphone sensitivity to a
diminishes rapidly. too high. lower level (B-2).
Volume setting too high. Set volume to a lower level (A-4).
Parent unit battery power Volume setting too high. Set volume to a lower level (B-10).
diminishes rapidly.
EN
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Troubleshooting