
EN | Troubleshooting |
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| Problem | Possible cause | Solution |
| High pitched noise. | Units are too close to each | Move parent unit away from baby |
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| other. | unit (at least 1 meter / 3 feet). |
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| Volume on parent unit set | Decrease volume |
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| too high. | parent unit. |
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| No sound/baby’s crying | Volume on parent unit is | Increase volume on parent unit |
| cannot be heard. | set too low or switched off. | |
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| Microphone sensitivity level | Adjust microphone sensitivity |
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| set too low on parent unit. | level |
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| higher level. |
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| Units are out of range. | Move parent unit closer to baby |
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| unit. |
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| Parent unit reacts too | Ambient sounds trigger | Move baby unit closer to baby |
| fast to other ambient | transmission. | (keep minimal distance of |
| sounds. |
| 1 meter / 3 feet). |
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| Microphone sensitivity | Decrease microphone sensitivity |
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| set too high. | level |
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| Parent unit reacts slow/ | Microphone sensitivity is | Increase microphone sensitivity |
| late to baby's crying. | set too low. | level |
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| move baby unit closer to baby |
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| (keep minimal distance of |
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| 1 meter / 3 feet). |
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Battery check light ( ) | Batteries are low or almost |
is lit. | empty. |
Replace batteries
Baby unit battery power | Microphone sensitivity is set | Set microphone sensitivity to a |
diminishes rapidly. | too high. | lower level |
| Volume setting too high. | Set volume to a lower level |
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Parent unit battery power | Volume setting too high. | Set volume to a lower level |
diminishes rapidly. |
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