Pioneer DRM-6NX manual Errors when Accessing the Network Cache Changer or Inserted Discs

Appendix B: Troubleshooting

Error Conditions

The table shows the front panel indicators under various error conditions:

Event	Status LED	HDD LED	Network LED
CD-ROM has incorrect format	OFF	Flash	Flash*
or SCSI bus not connected**
Faulty network connection	OFF		OFF
Illegal serial no.	Flash	Flash	Flash
Flash load failed	Flash	OFF	OFF
Token-Ring loopback failure	Flash	Flash	OFF
Token-Ring speed error	ON	OFF	Flash
Error in EEPROM	Flash	OFF	OFF
Error in FLASH PROM	Flash	OFF	Flash
Error in SRAM	Flash	Flash	OFF
Error in DRAM/DIMM	Flash	OFF	OFF
Error in DRAM/DIMM	Flash	Flash	OFF
configuration error
Software/Hardware	Flash	Flash***	Flash***
combination error
Disconnect/reselect drive	Flash
error ****

*The Network LED will flash when there is network traffic.

**Check the logfile.txt file in the System folder for more information.

***The HDD LED and Network LED will flash alternately in this condition.

****Disable the function by setting the Disconnect/Reselect parameter to off.

Status Indicator On

If the Status indicator remains lit after startup, it may indicate an error. Usually it is a problem with the SCSI bus or with one or more of the connected disc drives. Verify that all connected drives have unique SCSI addresses and that only the last drive in the SCSI chain is terminated.

Errors when Accessing the Network Cache Changer or Inserted Discs

Listed below are possible causes of error messages when trying to access the Changer or an inserted disc:

ÖIf you are using TCP/IP, make sure that you have a unique Internet address assigned to the DRM-6NX

ÖCheck the SCSI chain to ensure that all external disc drives are switched on and that only the last unit is terminated

ÖWhen using Microsoft Windows Network, verify that the SMB protocol is enabled

ÖConsult the message table in the “Error Conditions” section to see if the front panel indicators explain your situation

Problems Running CD-ROM Software

If you have inserted a CD-ROM successfully but the software refuses to run or produces error messages, the program may expect the CD-ROM data to be at the root level. In NetWare as well as in the Microsoft and IBM network operating system environments, assign a drive letter to that particular CD-ROM. In NetWare, the ' Show All Volumes ' parameter must also be enabled. See also “Accessing the Network Cache Changer Resources” on page 29.

Some CD-ROMs, (e.g single user version of a “Computer Select”), require the MSCDEX (Microsoft) driver. The volume is usually released in a network version as well. An MSCDEX emulation, called PIONEERCDEX, is available on the Axis web site. The emulator causes a CD-ROM on the DRM-6NX to look as if it were locally connected to the PC. PIONEERCDEX supports Windows for Workgroups. but an MSCDEX emulation for Windows 95 is available. If the CD-ROM is a single user version, you must restrict the number of simultaneous users to one.

Some applications look for information on the CD-ROM using a default name - if you have set an alias name, the disc may not be recognized thus fails to run.

46

<DRB1239>