Q u e s t i o n s A b o u t t h e C o n n e c t i o n t o t h e T i V o S e r v i c e

What if I need to use the phone while the Recorder is connecting to the TiVo service?

You can interrupt the phone call. To do this, pick up the phone, wait a moment, then hang it up and wait at least forty-five seconds. When you pick it up again, there should be a dial tone. Repeat this process if necessary. The Recorder will automatically connect to the TiVo service at a later time.

What if my phone line is busy when the Recorder tries to connect to the TiVo service?

The Recorder will continue to attempt to connect several times a day until it is successful. You can check the status of the connections on the Phone & Network screen (from TiVo Central, select Messages & Setup, then Settings, then Phone & Network). The status of the most recent connection displays near the top of the screen.

Am I charged for the periodic connection to the TiVo service?

TiVo uses a standard telephone line (or a broadband connection) to provide the TiVo service (including the periodic connection to the TiVo service and software updates) and is available as a local call in most areas. In some areas, however, local and long-distance toll charges may apply. Telephone costs and broadband access are not included with TiVo service, and you are responsible for any telephone or broadband charges.

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