12Additional information
Symptom | Cause | Remedy |
No sound from one speaker.
• The speaker setting has been set to NO. | • Change the setting in Speaker Setting on page 44. |
• The speaker level is too low. | • Check the level in Channel Level on page 45. |
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• The speaker isn’t connected properly. | • Check Connecting the speakers on page 20 to make sure |
| the speaker is connected correctly. |
•The source has no sound output for that channel.
•By choosing an advanced effect listening mode (see Listening in surround sound on page 30), you may be able to create an extra channel for the speaker.
Sound is produced from analog components, but not from digital ones (DVD, LD,
• The digital input assignment is wrong. | • Assign the digital inputs correctly (see Assigning the |
| digital inputs on page 63). |
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• The digital components aren't connected | • Make sure you have properly connected the digital |
properly. | component to the corresponding input on the back of the |
| receiver (see Connecting up on page 14). |
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• The player is not compatible with the source | • Choose a compatible source, or check the component’s |
you're using, or the player settings are | manual for the correct settings. |
incorrect. |
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• The digital output level has been turned | • Set the digital volume level of the player to full, or to the |
down on a CD recorder or other component | neutral position. |
equipped with digital output level adjustment |
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capability. |
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• The multichannel analog inputs are | • Press MULTI CH IN again (see Selecting the |
selected. | multichannel analog inputs on page 37). |
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• The input signal type is set to ANALOG. | • Set the input signal type to DIGITAL (see Choosing the |
| input signal on page 33). |
No sound is output or a noise is output when Dolby Digital/DTS software is played back.
• A DVD player not compatible with Dolby | • Make sure your DVD player is compatible with Dolby |
Digital/DTS is being used. | Digital/DTS. |
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• The settings on the DVD player are incorrect | • Make sure the player's settings are correct and/or the |
and/or the DTS signal output is turned off. | DTS signal out is on. Refer to the instruction manual |
| supplied with the DVD player. |
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• The digital output level is turned down on a | • Set the digital volume level of the player to full, or to the |
CD player or other component equipped with | neutral position. |
digital output level adjustment capability. (The |
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DTS signal has been altered by the player, and |
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cannot be read.) |
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Other audio problems
Symptom | Cause | Remedy |
Broadcast stations cannot be selected automatically, or there seems to be considerable noise in radio broadcasts.
FM broadcasts |
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• The FM antenna is not fully extended or is | • Fully extend the FM wire antenna, position for best |
poorly positioned. | reception, and secure to a wall. |
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• Weak radio signals. | • Connect an outdoor FM antenna (see page 19). |
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AM broadcasts |
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• The AM antenna is poorly positioned. | • Adjust the direction and position for best reception. |
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• Weak radio signals. | • Connect an additional internal or external AM antenna |
| (see page 19). |
•Interference caused by other equipment (fluorescent lamp, motor, etc.).
•Turn off the equipment causing the noise or move it away from the receiver.
•Place the antenna farther away from the equipment causing the noise.
A multi channel DVD source | • The source is coming from something other | • Check the MULTI CH IN connections (see Connecting |
appears to be downmixed from 2 than the MULTI CH IN jacks (for example, | multichannel analog components on page 17) and select | |
channels during playback. | digital PCM output, etc.) | the multichannel analog inputs with the MULTI CH IN |
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| button (see Selecting the multichannel analog inputs on |
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| page 37). |
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Noise is output when scanning a • The scan function performed by the player | • This is not a malfunction, but be sure to turn the volume | |
DTS CD. | slightly alters the digital information, making | down to prevent the output of loud noise from your |
| it unreadable. | speakers. |
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When playing a DTS format LD | • The input signal type is set to ANALOG. | • Set the input signal type to DIGITAL (see Choosing the |
there is audible noise on the |
| input signal on page 33) |
soundtrack. |
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