Print quality problems
If the printout is unsatisfactory, consider the following suggestions:
❚Most paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side.
❚If characters and images are blurred, check that you are using the correct kind of paper, see p. 6.
❚If ink gets on the printer’s platen, the reverse side of the printed page will have smudges. In this case, clean the platen area with a soft dry cloth. See p. 89.
❚If white streaks or missing dots appear on printed pages, perform the print head cleaning operation. See p. 90.
❚If the quality is not crisp and clear after cleaning the print head, repeat the head cleaning procedure again. If output is still not satisfactory after clean- ing the print head five consecutive times, replace the BJ cartridge. See p. 91.
❚If the following print quality problems occur in the entire printing area, check for the most probable cause and remedy as listed below.
Print Results | Most Probable Cause | Remedy |
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Smudged | Paper type | Try a different type. See p. 6. |
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8 | |||||
Blurred | Paper type | Try a different type. See p. 6. | |||
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Faded | Print head is clogged | Perform head cleaning | |||
| or out of ink. | or replace the BJ cartridge. | |||
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| See pp. 90 and 91. | |||
White Streaks | Print head is clogged. | Perform head cleaning or | |||
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| reinstall the BJ cartridge. | |||
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| See pp. 10 and 90. | |||
Dots Missing | Print head is clogged. | Perform head cleaning. | |||
|
| See p. 90. | |||
Irregular Dots | Print head is clogged. | Perform head cleaning. | |||
|
| See p. 90. | |||
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