Pioneer VSX-819H-K manual Additional information Chapter, Troubleshooting, Problem, Remedy

Additional information

Chapter 12:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Take a look at the other components and electrical appliances being used, because sometimes the problem may lie there. If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer authorized independent service company to carry out repair work.

•If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

Problem	Remedy
The power does not turn on.	• Disconnect the power plug from the outlet, and insert again.
	• Make sure there are no loose strands of speaker wire touching the rear panel. This
	could cause the receiver to shut off automatically.
The receiver suddenly switches	• After about a minute (you won’t be able to switch the unit on during this time),
off.	switch the receiver back on. If the message persists, call a Pioneer authorized
	independent service company.
No sound is output when a	• Make sure the component is connected correctly (refer to Connecting up on page 12).
function is selected.	• Press MUTE on the remote control to turn muting off.
	• Press SPEAKERS to select the proper speaker set (see Switching the speaker
	system on page 25).
	• Press SIGNAL SEL to select the proper input signal (see Choosing the input signal
	on page 40).
No image is output when a	• Make sure the component is connected correctly (refer to Connecting up on page 12).
function is selected.	• Select the correct component (use the MULTI CONTROL buttons).
	• Check The Input Assign menu on page 44 to make sure you’re assigned the
	correct input.
	• The video input selected on the TV monitor is incorrect. Refer to the instruction
	manual supplied with the TV.
No sound from subwoofer.	• Make sure the subwoofer is switched on.
	• If the subwoofer has a volume knob, make sure it’s turned up.
	• The Dolby Digital or DTS source you are listening to may not have an LFE channel.
	• Switch the subwoofer setting in Speaker Setting on page 42 to YES or PLUS.
	• Switch the LFE ATT (LFE Attenuate) on page 39 to LFEATT 0 or LFEATT 10.
No sound from surround or	• Connect the speakers properly (refer to page 22).
center speakers.	• Refer to Speaker Setting on page 42 to check the speaker settings.
	• Refer to Channel Level on page 43 to check the speaker levels.
The PHASE CONTROL feature	• If applicable, check that the lowpass filter switch on your subwoofer is off, or the
doesn’t seem to have an	lowpass cutoff is set to the highest frequency setting. If there is a PHASE setting on
audible effect.	your subwoofer, set it to 0º (or depending on the subwoofer, the setting where you
	think it has the best overall effect on the sound).
	• Make sure the speaker distance setting is correct for all speakers (see Speaker
	Distance on page 44).

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