Pioneer VSX-919AH-K manual Home Menu or Status

12Additional information

Symptom	Remedy
No sound from surround	• If the source does not have 6.1 playback channels, make sure that surround
back speakers.	back channel processing is set to SBch ON and a surround mode is selected
(Continued)	(see Listening in surround sound on page 53).
	• Check the speaker connections (see Connecting the speakers on page 18).
	If only one surround back speaker is connected, make sure it’s connected to
	the left channel speaker terminal.
No sound from subwoofer.	• Check that the subwoofer is connected properly, switched on and the volume
	turned up.
	• If your subwoofer has a sleep function, make sure it is switched off.
	• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on
	page 95).
	• The crossover frequency may be set too low; try setting it higher to match the
	characteristics of your other speakers (see Speaker Setting on page 95).
	• If there is very little low frequency information in the source material, change
	your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE /
	Subwoofer: PLUS (see Speaker Setting on page 95).
	• Check that the LFE channel is not set to OFF, or a very quiet setting (see
	Setting the Audio options on page 64).
	• Check the speaker level settings (see Channel Level on page 96).
No sound from one speaker.	• Check the speaker connection (see Connecting the speakers on page 18).
	• Check the speaker level settings (see Channel Level on page 96).
	• Check that the speaker hasn’t been set to NO (see Speaker Setting on
	page 95).
	• The channel may not be recorded in the source. By using one of the advanced
	effect listening mode, you may be able to create the missing channel (see
	Listening in surround sound on page 53).
Sound is produced from	• Check that the input signal type is set to DIGITAL (see Choosing the input
analog components, but not	signal on page 58).
from digital ones (DVD, LD,	• Make sure that the digital input is assigned correctly for the input jack the
CD-ROM, etc.).	component is connected to (see The Input Setup menu on page 39).
	• Check the digital output settings on the source component.
	• If the source component has a digital volume control, make sure this is not
	turned down.
	• Make sure that the multichannel analog inputs are not selected. Select any
	other input function.
No sound is output or a noise	• Check that your DVD player is compatible with Dolby Digital/DTS discs.
is output when Dolby Digital/	• Check the digital output settings of your DVD player. Make sure that the DTS
DTS software is played back.	signal output is set to On.
	• If the source component has a digital volume control, make sure this is not
	turned down.
No sound when using the	• If the HDMI input function is selected, sound is muted until exiting either
HOME MENU or STATUS	menu.
menu.	• If sound is muted in the sub zone (ZONE 2), it will be restored after exiting the
	HOME MENU.

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