Additional information12
104
En
No sound from surround
back speakers.
(Continued)
• If the source does not have 6.1 playback channels, make sure that surround
back channel processing is set to SBch ON and a surround mode is selected
(see Listening in surround sound on page 53).
• Check the speaker connections (see Connecting the speakers on page 18).
If only one surround back speaker is connected, make sure it’s connected to
the left channel speaker terminal.
No sound from subwoofer. • Check that the subwoofer is connected properly, switched on and the volume
turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on
page 95).
• The crossover frequency may be set too low; try setting it higher to match the
characteristics of your other speakers (see Speaker Setting on page 95).
• If there is very little low frequency information in the source material, change
your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE /
Subwoofer: PLUS (see Speaker Setting on page 95).
• Check that the LFE channel is not set to OFF, or a very quiet setting (see
Setting the Audio options on page 64).
• Check the speaker level settings (see Channel Level on page 96).
No sound from one speaker. • Check the speaker connection (see Connecting the speakers on page 18).
• Check the speaker level settings (see Channel Level on page 96).
• Check that the speaker hasn’t been set to NO (see Speaker Setting on
page 95).
• The channel may not be recorded in the source. By using one of the advanced
effect listening mode, you may be able to create the missing channel (see
Listening in surround sound on page 53).
Sound is produced from
analog components, but not
from digital ones (DVD, LD,
CD-ROM, etc.).
• Check that the input signal type is set to DIGITAL (see Choosing the input
signal on page 58).
• Make sure that the digital input is assigned correctly for the input jack the
component is connected to (see The Input Setup menu on page 39).
• Check the digital output settings on the source component.
• If the source component has a digital volume control, make sure this is not
turned down.
• Make sure that the multichannel analog inputs are not selected. Select any
other input function.
No sound is output or a noise
is output when Dolby Digital/
DTS software is played back.
• Check that your DVD player is compatible with Dolby Digital/DTS discs.
• Check the digital output settings of your DVD player. Make sure that the DTS
signal output is set to On.
• If the source component has a digital volume control, make sure this is not
turned down.
No sound when using the
HOME MENU or STATUS
menu.
• If the HDMI input function is selected, sound is muted until exiting either
menu.
• If sound is muted in the sub zone (ZONE 2), it will be restored after exiting the
HOME MENU.
Symptom Remedy
VSX-1019_KU.book Page 104 Thursday, January 8, 2009 12:01 PM