Document No. 3810-A2-GB30-30
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
USER’S GUIDE
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
USER’S GUIDE
Document No. 3810-A2-GB30-30
September
COMSPHERE 3800 Series Modems Models 3810, 3811, and
COPYRIGHT E 1998 Paradyne Corporation. All rights reserved
Warranty, Sales, and Service Information
Document Feedback
Important Safety Instructions
COMSPHERE 3800 Series Modems
Notices
The following warning applies to all Model 3811 modems
United States
Notice to Users of the Public Switched Telephone Network
Government Requirements and Equipment Return
Notice to Users of the Canadian Public Switched Telephone Network
Canada
Page
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
Table of Contents
2. Model 3810 and 3820 Installation
3. Model 3811 Installation
Preface
Call Setup Branch
Configure Branch
DCP Operation
6. Talk/Data Branch
14. AT Command Set and S-Registers
12. Security
13. Fax Operation
Appendices
List of Figures
Page
Page
List of Tables
Tables
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
How to Use This Manual
Preface
Objectives and Reader Assumptions
Chapter 7 - Status Chapter 8 - Test
Carrier, Installation Manual
Installation Instructions
Select Service & Support → Technical Manuals
Related Documents
Introduction
Overview
COMSPHERE 3800 Series Models
Features
Options
Model 3810 and 3820 Installation
Overview
3800 Series Modem Package
Figure 2-1. Model 3810 and
6700 Series Network Management System User’s Guide
Model 3810 or Model 3820 Modem Installation
Customer-Supplied Equipment
Figure 2-2. Model 3810 Rear Panel
Model 3810 4-Wire/2-Wire Leased-Line Connection
Model 3810 Dial-Line Connection
Figure 2-3. Model 3820 Rear Panel
Model 3820 2-Wire Leased-Line Connection
Model 3820 Dial-Line Connection
DTE Connection
AC Power Transformer Connection
Modem Power-Up
Power On Selftst Passed
Model 3810 and Model 3820 Telephone Connection
Removing and Replacing Model 3810 and Model 3820 Modems
Model 3811 Installation
Overview
Model 3811 Installation
Figure 3-1. Model
Figure 3-2. Installing a Model 3811 Modem
Model 3811 Installation
Removing and Replacing Model 3811 Modems
Figure 3-3. Circuit Pack Lock
Diagnostic Control Panels
Models 3810 and Diagnostic Control Panels
DCP Operation
Overview
Figure 4-1. Model 3810 DCP
Figure 4-2. Model 3820 DCP
COMSPHERE 3800 Series Modems
September
Model 3811 Faceplate and Shared Diagnostic Control Panel
Figure 4-3. Optional SDCP, Model 3811 Faceplate, and Optional SDU
Status Indicators
Model 3810 and Model 3811 DCP LEDs
Label
Color
Model 3820 DCP LEDs
SDCP LEDs
Label
Color
Diagnostic Control Panel Operation
Hidden Choice Indicators
Right Scroll Indicator
Left/Right Scroll Indicator
Menu Structure
and Keys
Select Key Model 3811 only
Call Setup
Alarm Status
Setup Messages
Top-Level Menu Status and Operational Messages
1 of
2 of
Messages
Call Disconnect
Top-Level Menu Status
Dial Backup
AT Command
Reset Message
3 of
Common Operational Messages
Common
Indicates
Messages
Dial Access Security Messages
Dial Access
Security
Indicates
Using AT Commands
Selecting Factory Configuration Options
Using the Diagnostic Control Panel DCP
TYPE AT
TYPE AT&Fy&Wn
Diagnostic Control Panel Security Access
Frnt Panl Acces Grant Deny
COMSPHERE 3800 Series Modems
September
4-16
3810-A2-GB30-30
Overview
Call Setup Branch
CallSetup
Dial
Call Setup Branch
AT Command Equivalent
Disconnect
Answer
AT Command Equivalent
AT Command Equivalent
Figure 5-1. Dial Backup
Dial Standby/Return to Dial
Change Directory
AT Command Equivalent
AT Command Equivalent
Valid Dial Command Modifiers
01 9W5556789 z
Overview
Talk/Data Branch
Talk/Data Branch
Placing Modems into Talk Mode Once Modems Are Online
Manual Dialing when the Remote Modem Is Configured for Auto-Answer
Manual Dialing when the Remote Modem Is Configured for Manual Answer
Overview Status Branch VF Identity DTE RS366A Options Record
Status Branch
Overview
AT Command Equivalent
Status Branch
Excellent, Good, Fair, Poor, or
Identity
AT Command Equivalent
Ser #
Mod #
RS366A
Status Identity DTE
LSD DTR DSR Tst
RS366A
AT Command Equivalent
Options
Record
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
Test
Test Branch
Overview
Test Branch
Abort
Self
AT Command Equivalent
AT Command Equivalent
Loc Analog Loop
Figure 8-1. Local Analog Loopback
AT Command Equivalent
Rem Digital Loop
Figure 8-2. Remote Digital Loopback
AT Command Equivalent
Loc Digital Loop
Figure 8-3. Local Digital Loopback
Figure 8-5. Pattern Test and Remote Digital Loopback Test
Pattern
Figure 8-4. Pattern Test and Local Analog Loopback Test
Figure 8-6. End-to-End Pattern Test
AT Command Equivalent
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
Configure Branch
Overview
Figure 9-1. DCP Configuration Process
COMSPHERE 3800 Series Modems
September
Active Operating Active Saved Customer 1 Customer 2 Factory
Figure 9-2. AT Command Configuration Process
Configure Branch
Configure Branch
Configure
Editing and Saving a Configuration Option
Summary
Configuration Tables
DTE Interface
1 of DTE Interface Configuration Options
Async/Sync Mode Async Nxt Async Sync
Async DTE Rate
#Data Bits Nxt 8 7 9DirectMde 6DirectMde
#Stop Bits Nxt 1
2 of DTE Interface Configuration Options
Parity Bit None Nxt None Even Odd Mark Space
DSR Control ForcedOn
3 of DTE Interface Configuration Options
DTR Action Ignore
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
4 of DTE Interface Configuration Options
DSR Control cont’d
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
5 of DTE Interface Configuration Options
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
6 of DTE Interface Configuration Options
LSD Control StndrdRS232
BridgeRetrain
TX Clock Source Internal Nxt Internal External RXCLoop
DTE Rate=VF Disable End Disable Enable
7 of DTE Interface Configuration Options
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
1 of DTE Dialer Configuration Options
DTE Dialer
2 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
CommandCharEcho Enable Nxt Enable Disable
AT Escape Char 043 ASCI Nxt 043 ASCI
3 of DTE Dialer Configuration Options
Result Codes Enable Nxt Enable Disable EnableInOrig
ExtendResltCode Enable
Nxt Enable Disable Add/EC Add/V42,MNP UseDTERate
4 of DTE Dialer Configuration Options
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
ResultCode Form Words Nxt Words Numbers 1 Numbers
V25bis Coding ASCII Nxt ASCII EBCDIC
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
5 of DTE Dialer Configuration Options
DTR Cont Repeat Disable End Disable Enable
1 of Line Dialer Configuration Options
Line Dialer
2 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
Blind Dial Paus 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
‘‘,” Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
3 of Line Dialer Configuration Options
Fast Disconnect Disable Nxt Disable Enable
Line Crnt Disc Enab8msec Nxt Enab8msec Enab90msec Disable
Long Space Disc Enable Nxt Enable Disable
4 of Line Dialer Configuration Options
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
No Data Disc Disable Nxt Disable 10min 30min 60min
NoDataDiscTrig Nxt TXD or RXD TXD and RXD TXD Only RXD Only
5 of Line Dialer Configuration Options
Auto Make Busy Disable Nxt Disable Enable
MakeBusyViaDTR Disable Nxt Disable Enable
DTR Auto Redial
1 of Dial Line Configuration Options
Dial Line
2 of Dial Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable StartAt48 StartAt96
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
Dial TX Level Permissv
V32bis Train Long Nxt Long Short
3 of Dial Line Configuration Options
FallFwdDelay Disable End Disable 5mins 15mins 1hour
1 of Leased Line Configuration Options
Leased Line
2 of Leased Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable
2W SQ Retrain Disable Nxt Disable 1 2 3 4
1800HzTrainTone Disable Nxt Disable Enable
3 of Leased Line Configuration Options
BdLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
Auto Redial
4 of Leased Line Configuration Options
Rate Auto Orig Disable
5 of Leased Line Configuration Options
AutoDialStandby Disable
V29 TrainOnData Disable Nxt Disable Enable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
1 of V.42/MNP/Buffer Configuration Options
V.42/MNP/Buffer
2 of V.42/MNP/Buffer Configuration Options
Err Contrl Mode cont
V42bis Compress Enable Nxt Enable Disable
MNP5 Compress Enable Nxt Enable Disable
3 of V.42/MNP/Buffer Configuration Options
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
EC Fallbck Char 013 ASCI Nxt 013 ASCI
4 of V.42/MNP/Buffer Configuration Options
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
XON/XOFF Psthru Disable Nxt Disable Enable
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
5 of V.42/MNP/Buffer Configuration Options
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
Break Buffr Ctl KeepData Nxt KeepData DiscardData
Send Break Cntl DataFirst Nxt DataFirst BreakFirst
6 of V.42/MNP/Buffer Configuration Options
RxBuffDiscDelay Disable Nxt 0sec 60sec Disable
CellularEnhance End Disable Enable
Max Frame Size Nxt 256 192 128 64 32
1 of Test Configuration Options
Tests
V54 Device Type Peripheral End Peripheral Intermediate
2 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
1 of Miscellaneous Configuration Options
Misc
2 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
Access frm Remt Enable Nxt Enable Disable
Dir#1Callback Disable Nxt Disable Enable
3 of Miscellaneous Configuration Options
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
NMS DTR Alarm Disable Nxt Disable Enable
NetMngmtAddress 256 Nxt
NetworkPosition Tributary Nxt Tributary Control
4 of Miscellaneous Configuration Options
CellulrRJ11Adpt Disable End Disable Enable
Security Configuration Options
1 of Security Configuration Options
2 of Security Configuration Options
GetUserID Disable Nxt Disable Enable
DTEPWBkSpChar 008 Nxt
NMSReporting Nxt
Control Branch
Control Branch
Idle Control Remote
Overview
Reset
Speaker
AT Command Equivalent
AT Command Equivalent
Service Line/Disconnect Service Line
Control Reset MakeBusy
Make Busy Command Complete
Control ServiceLine
DownLoad Code
Clone To Remote
14,400 bps = 10 minutes 9600 bps = 15 minutes
AT Command Equivalent
Warning Download ReprogramRemote
RemClone Status Establish Remote
RemClone Status Initializing
RemClone Status Bank 1 xxxx/yyyy
Download Failure
Automatic Firmware Download
To Local via DTE
Remote
Remote Branch
Overview
Remote Branch
Online Control ExitRem
Figure 11-1. Top-Level Menu of a Remote 3800 Series Modem
COMSPHERE 3800 Series Modems
September
11-4
3810-A2-GB30-30
Security
Overview
Originate Access Security
Answer Access Security
VF-Side Passwords
PRESS Enter
TYPE abc123 PRESS Enter
DTE-Side Passwords
Combination of VF-Side and DTE-Side Passwords
Security Branch
Security
Set Access Ctrl
Administrative Password
Access Ctrl
EditPasswdTable
Select Index Ent
Access Ctrl
Edit Password Table Group Options
PsWdType Nxt Cleared DTEEntry VFEntry VFplusDTE
Edit PsWd Nxt yyyyyyyy or zzzzzz
Save Edit? Edit Save Yes No
Set Answer Sec
Set Answer Security Group Options
Set Orig Sec
Set Originate Security Group Options
Set Admin PsWd
Reset Security
PRESS Enter
Security Password Entry Techniques
Answer Access Password VF-Side and DTE-Side Entry Techniques
Originate Access Password
Using VF-Side Passwords
VF Password Only
Password
Security Database Table Using DTE-Side Passwords
DTE Password Only
Security Database Table Using Both VF-Side and DTE-Side Passwords
VF and DTE Passwords
Security Database Table Using Paired VF-Side and DTE-Side Passwords
VF and DTE Passwords
Password
Index
Overview
Fax Operation
Fax Operation
The DCP is disabled during fax operation
AT Command Set and S-Registers14
Switching Between Data Mode and Online Command Mode
Operating Modes
Escape Sequence and Escape Guard Time
TYPE ATO PRESS Enter
Command Guidelines
AT Command List
AT Command Format
3800 Series AT Commands
Command
TYPE
3800 Series AT Commands
Command
Command Character Echo
Hook Switch Control
3800 Series AT Commands
Command
3 of
Description
4 of 3800 Series AT Commands
Front Panel
Command
Configuration Options
5 of
3800 Series AT Commands
Command
Reset and Load Active
6 of 3800 Series AT Commands
Command
Select Factory Default Configuration Options
Command Value
7 of
3800 Series AT Commands
Command
Leased Mode
8 of 3800 Series AT Commands
Command
Async/Sync Mode and DTE Dialer Type
Description
9 of 3800 Series AT Commands
Command
View Configuration Options
Description
10 of
3800 Series AT Commands
Command
Error Control Negotiate Buffer
11 of 3800 Series AT Commands
Command
No Data Disconnect Timer
Error Control Fallback Character
12 of
3800 Series AT Commands
Command
Description
S-Register List
S-Register Format
TYPE ATSn?
TYPE ATSn=r
2 of 3800 Series S-Registers
No Answer Timeout
S-Register
Description
3 of 3800 Series S-Registers
Test Timeout
RTS-to-CTS Delay
S-Register
4 of 3800 Series S-Registers
S-Register
Description
Front Panel Branch
5 of 3800 Series S-Registers
Receive Buffer Disconnect Delay
S-Register
Description
6 of 3800 Series S-Registers
S-Register
Description
Front Panel Branch
7 of 3800 Series S-Registers
Transmit Buffer Disconnect Delay
S-Register
Description
8 of 3800 Series S-Registers
Access From Remote
Remote Access Password
Remote Access Password
9 of 3800 Series S-Registers
S-Register
Description
Front Panel Branch
10 of 3800 Series S-Registers
DTR Alarm Reporting
No Data Disconnect Trigger Signal
S-Register
11 of 3800 Series S-Registers
AT Command Mode
Straps When Disconnected
S-Register
12 of 3800 Series S-Registers
S-Register
Description
Front Panel Branch
Menu Tree A
Overview
COMSPHERE 3800 Series Modems
2400V22bis
1200V22
1200212A
Menu Tree
V42/MNPorBfr
V42/MNPorDsc
MNP or Buffr
ExitRem appears instead of Remote when using Remote Mode
Admin Password?
SetAnswerSec SetAdminPsWd
Reset
Result Codes B
Table B-1 1 of Result Codes
Numbers
Word
Table B-1 2 of Result Codes
Numbers
Numbers
Word
Troubleshooting C
Symptom
Table C-1
Modem Health
Table C-2
Modem - DTE Connection
Modem - VF Connection
Symptom
Symptom
2 of
Modem - VF Connection
Action
Dial Backup Operation
Table C-4
Online Operation
Table C-5
Technical Specifications D
Technical Specifications
Table D-1 1 of Technical Specifications for 3800 Series Modems
Specifications
Table D-1 2 of Technical Specifications for 3800 Series Modems
Specifications
AC POWER REQUIREMENTS
POWER CONSUMPTION
Table D-1 3 of Technical Specifications for 3800 Series Modems
Specifications
DIMENSIONS
Description
Table D-1 4 of Technical Specifications for 3800 Series Modems
Specifications
ERROR CONTROL
Description
VF Connector Pin Assignments
1. 2- wire operations 2. 4-wire operations w/o TEK leads
3. 4-wire operations with TEK leads
Figure E-1. Wiring Diagram - 8-Position to 6-Position Crossover Cable
Table E-1 VF Connector Pin Assignments Models 3810 and
3810 Dial Connector
3820 Dial/Leased Connector
Connector J6
Signal
EIA-232-D Pin Assignments
Table E-3 EIA-232-D Pin Assignments
RS-232
Signal Source
EIA RS-366-A Pin Assignments
Table E-4 EIA RS-366-A Pin Assignments
RS-366-A
ITU-T V.25bis Dialing Commands F and Response
Call Request Commands
Call Request with Number Provided CRN
Overview
Call Answer Commands
Call Connecting CNX
Where xx is
Call Response
Command Response
Program Normal PRN
Request List of Stored Numbers RLN
List Stored Number Response LSN
Table F-1 V.25bis Commands
V.25bis Command
AT Command Result Code Equivalent
Equivalent
Default Configuration Options G
Table G-1 1 of Factory Default Configuration Options
Configuration Option
Answer/Originate Mode
Table G-1 2 of Factory Default Configuration Options
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Sync Leased Answer/Originate Mode Default Settings
Table G-1 3 of Factory Default Configuration Options
Configuration Option
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Table G-1 4 of Factory Default Configuration Options
Configuration Option
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Feature/Part Number
Equipment List H
Equipment
3810-A1-001
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
Glossary
enabled
Glossary
Glossary-3
demodulation
Erasable programmable read-only memory
ITU-T ITU-T V.22bis ITU-T V.27ter ITU-T ITU-T ITU-T V.32bis ITU-T
ITU-T V.42bis ITU-T JM8 keypad LCD leased line LED
local analog loopback long space disconnect loopback test LSD
menu tree
off-hook on-hook Originate mode parity PBX permissive interface
power-up self-test product code programmable interface protocol PSTN
MNP modem modulation network network address NIM NMS
physical address
pulse dialing
Sync Dial
COMSPHERE 3800 Series Modems
Glossary-10
September
3810-A2-GB30-30
Index
Numbers
Page
Page
Page
Page
Page
Seepage
Set Admin PsWd
00282600
3810-A2-GB30-30
3810-A2-GB30-30