USER’S GUIDE
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
Document No. 3810-A2-GB30-30
USER’S GUIDE
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
Document No. 3810-A2-GB30-30
September
COPYRIGHT E 1998 Paradyne Corporation. All rights reserved
COMSPHERE 3800 Series Modems Models 3810, 3811, and
Warranty, Sales, and Service Information
Document Feedback
Important Safety Instructions
The following warning applies to all Model 3811 modems
Notices
COMSPHERE 3800 Series Modems
Government Requirements and Equipment Return
Notice to Users of the Public Switched Telephone Network
United States
Canada
Notice to Users of the Canadian Public Switched Telephone Network
Page
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
2. Model 3810 and 3820 Installation
Table of Contents
3. Model 3811 Installation
Preface
Configure Branch
Call Setup Branch
DCP Operation
6. Talk/Data Branch
12. Security
14. AT Command Set and S-Registers
13. Fax Operation
Appendices
Page
List of Figures
Tables
List of Tables
Page
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Preface
How to Use This Manual
Objectives and Reader Assumptions
Chapter 7 - Status Chapter 8 - Test
Installation Instructions
Carrier, Installation Manual
Select Service & Support → Technical Manuals
Related Documents
Overview
Introduction
Options
Features
COMSPHERE 3800 Series Models
Overview
Model 3810 and 3820 Installation
Figure 2-1. Model 3810 and
3800 Series Modem Package
Customer-Supplied Equipment
Model 3810 or Model 3820 Modem Installation
6700 Series Network Management System User’s Guide
Model 3810 Dial-Line Connection
Model 3810 4-Wire/2-Wire Leased-Line Connection
Figure 2-2. Model 3810 Rear Panel
Model 3820 Dial-Line Connection
Model 3820 2-Wire Leased-Line Connection
Figure 2-3. Model 3820 Rear Panel
DTE Connection
Modem Power-Up
AC Power Transformer Connection
Power On Selftst Passed
Model 3810 and Model 3820 Telephone Connection
Removing and Replacing Model 3810 and Model 3820 Modems
Overview
Model 3811 Installation
Figure 3-1. Model
Model 3811 Installation
Model 3811 Installation
Figure 3-2. Installing a Model 3811 Modem
Figure 3-3. Circuit Pack Lock
Removing and Replacing Model 3811 Modems
Models 3810 and Diagnostic Control Panels
Diagnostic Control Panels
DCP Operation
Overview
Figure 4-2. Model 3820 DCP
Figure 4-1. Model 3810 DCP
COMSPHERE 3800 Series Modems
September
Figure 4-3. Optional SDCP, Model 3811 Faceplate, and Optional SDU
Model 3811 Faceplate and Shared Diagnostic Control Panel
Model 3810 and Model 3811 DCP LEDs
Status Indicators
Label
Color
SDCP LEDs
Model 3820 DCP LEDs
Label
Color
Hidden Choice Indicators
Diagnostic Control Panel Operation
Right Scroll Indicator
Left/Right Scroll Indicator
and Keys
Menu Structure
Select Key Model 3811 only
Call Setup
Setup Messages
Alarm Status
Top-Level Menu Status and Operational Messages
1 of
Messages
2 of
Call Disconnect
Top-Level Menu Status
AT Command
Dial Backup
Reset Message
3 of
Common
Common Operational Messages
Indicates
Messages
Dial Access
Dial Access Security Messages
Security
Indicates
Using the Diagnostic Control Panel DCP
Selecting Factory Configuration Options
Using AT Commands
TYPE AT&Fy&Wn
TYPE AT
Frnt Panl Acces Grant Deny
Diagnostic Control Panel Security Access
September
COMSPHERE 3800 Series Modems
4-16
3810-A2-GB30-30
CallSetup
Call Setup Branch
Overview
AT Command Equivalent
Call Setup Branch
Dial
Answer
Disconnect
AT Command Equivalent
AT Command Equivalent
Dial Standby/Return to Dial
Figure 5-1. Dial Backup
AT Command Equivalent
Change Directory
01 9W5556789 z
Valid Dial Command Modifiers
AT Command Equivalent
Talk/Data Branch
Talk/Data Branch
Overview
Manual Dialing when the Remote Modem Is Configured for Manual Answer
Manual Dialing when the Remote Modem Is Configured for Auto-Answer
Placing Modems into Talk Mode Once Modems Are Online
Overview
Status Branch
Overview Status Branch VF Identity DTE RS366A Options Record
Excellent, Good, Fair, Poor, or
Status Branch
AT Command Equivalent
AT Command Equivalent
Identity
Ser #
Mod #
Status Identity DTE
RS366A
LSD DTR DSR Tst
RS366A
Record
Options
AT Command Equivalent
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Overview
Test Branch
Test
Abort
Test Branch
Self
AT Command Equivalent
Figure 8-1. Local Analog Loopback
Loc Analog Loop
AT Command Equivalent
Figure 8-2. Remote Digital Loopback
Rem Digital Loop
AT Command Equivalent
Figure 8-3. Local Digital Loopback
Loc Digital Loop
AT Command Equivalent
Figure 8-4. Pattern Test and Local Analog Loopback Test
Pattern
Figure 8-5. Pattern Test and Remote Digital Loopback Test
AT Command Equivalent
Figure 8-6. End-to-End Pattern Test
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Overview
Configure Branch
COMSPHERE 3800 Series Modems
Figure 9-1. DCP Configuration Process
September
Active Operating Active Saved Customer 1 Customer 2 Factory
Configure Branch
Figure 9-2. AT Command Configuration Process
Configure
Configure Branch
Editing and Saving a Configuration Option
Summary
DTE Interface
Configuration Tables
Async/Sync Mode Async Nxt Async Sync
1 of DTE Interface Configuration Options
Async DTE Rate
#Data Bits Nxt 8 7 9DirectMde 6DirectMde
Parity Bit None Nxt None Even Odd Mark Space
2 of DTE Interface Configuration Options
#Stop Bits Nxt 1
DTR Action Ignore
3 of DTE Interface Configuration Options
DSR Control ForcedOn
DSR Control cont’d
4 of DTE Interface Configuration Options
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
5 of DTE Interface Configuration Options
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
LSD Control StndrdRS232
6 of DTE Interface Configuration Options
BridgeRetrain
TX Clock Source Internal Nxt Internal External RXCLoop
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
7 of DTE Interface Configuration Options
DTE Rate=VF Disable End Disable Enable
DTE Dialer
1 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
2 of DTE Dialer Configuration Options
CommandCharEcho Enable Nxt Enable Disable
AT Escape Char 043 ASCI Nxt 043 ASCI
Result Codes Enable Nxt Enable Disable EnableInOrig
3 of DTE Dialer Configuration Options
ExtendResltCode Enable
Nxt Enable Disable Add/EC Add/V42,MNP UseDTERate
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
4 of DTE Dialer Configuration Options
ResultCode Form Words Nxt Words Numbers 1 Numbers
V25bis Coding ASCII Nxt ASCII EBCDIC
DTR Cont Repeat Disable End Disable Enable
5 of DTE Dialer Configuration Options
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
Line Dialer
1 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
2 of Line Dialer Configuration Options
Blind Dial Paus 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
‘‘,” Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
Fast Disconnect Disable Nxt Disable Enable
3 of Line Dialer Configuration Options
Line Crnt Disc Enab8msec Nxt Enab8msec Enab90msec Disable
Long Space Disc Enable Nxt Enable Disable
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
4 of Line Dialer Configuration Options
No Data Disc Disable Nxt Disable 10min 30min 60min
NoDataDiscTrig Nxt TXD or RXD TXD and RXD TXD Only RXD Only
Auto Make Busy Disable Nxt Disable Enable
5 of Line Dialer Configuration Options
MakeBusyViaDTR Disable Nxt Disable Enable
DTR Auto Redial
Dial Line
1 of Dial Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable StartAt48 StartAt96
2 of Dial Line Configuration Options
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
Dial TX Level Permissv
FallFwdDelay Disable End Disable 5mins 15mins 1hour
3 of Dial Line Configuration Options
V32bis Train Long Nxt Long Short
Leased Line
1 of Leased Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable
2 of Leased Line Configuration Options
2W SQ Retrain Disable Nxt Disable 1 2 3 4
1800HzTrainTone Disable Nxt Disable Enable
BdLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
3 of Leased Line Configuration Options
Rate Auto Orig Disable
4 of Leased Line Configuration Options
Auto Redial
AutoDialStandby Disable
5 of Leased Line Configuration Options
V29 TrainOnData Disable Nxt Disable Enable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
V.42/MNP/Buffer
1 of V.42/MNP/Buffer Configuration Options
Err Contrl Mode cont
2 of V.42/MNP/Buffer Configuration Options
V42bis Compress Enable Nxt Enable Disable
MNP5 Compress Enable Nxt Enable Disable
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
3 of V.42/MNP/Buffer Configuration Options
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
EC Fallbck Char 013 ASCI Nxt 013 ASCI
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
4 of V.42/MNP/Buffer Configuration Options
XON/XOFF Psthru Disable Nxt Disable Enable
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
5 of V.42/MNP/Buffer Configuration Options
Break Buffr Ctl KeepData Nxt KeepData DiscardData
Send Break Cntl DataFirst Nxt DataFirst BreakFirst
RxBuffDiscDelay Disable Nxt 0sec 60sec Disable
6 of V.42/MNP/Buffer Configuration Options
CellularEnhance End Disable Enable
Max Frame Size Nxt 256 192 128 64 32
Tests
1 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
2 of Test Configuration Options
V54 Device Type Peripheral End Peripheral Intermediate
Misc
1 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
2 of Miscellaneous Configuration Options
Access frm Remt Enable Nxt Enable Disable
Dir#1Callback Disable Nxt Disable Enable
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
3 of Miscellaneous Configuration Options
NMS DTR Alarm Disable Nxt Disable Enable
NetMngmtAddress 256 Nxt
CellulrRJ11Adpt Disable End Disable Enable
4 of Miscellaneous Configuration Options
NetworkPosition Tributary Nxt Tributary Control
1 of Security Configuration Options
Security Configuration Options
GetUserID Disable Nxt Disable Enable
2 of Security Configuration Options
DTEPWBkSpChar 008 Nxt
NMSReporting Nxt
Control Branch
Control Branch
Idle Control Remote
Overview
Speaker
Reset
AT Command Equivalent
AT Command Equivalent
Control Reset MakeBusy
Service Line/Disconnect Service Line
Make Busy Command Complete
Control ServiceLine
Clone To Remote
DownLoad Code
14,400 bps = 10 minutes 9600 bps = 15 minutes
AT Command Equivalent
RemClone Status Establish Remote
Warning Download ReprogramRemote
RemClone Status Initializing
RemClone Status Bank 1 xxxx/yyyy
To Local via DTE
Automatic Firmware Download
Download Failure
Overview
Remote Branch
Remote
Remote Branch
Figure 11-1. Top-Level Menu of a Remote 3800 Series Modem
Online Control ExitRem
September
COMSPHERE 3800 Series Modems
11-4
3810-A2-GB30-30
Overview
Security
Answer Access Security
Originate Access Security
VF-Side Passwords
PRESS Enter
Combination of VF-Side and DTE-Side Passwords
DTE-Side Passwords
TYPE abc123 PRESS Enter
Security
Security Branch
Administrative Password
Set Access Ctrl
EditPasswdTable
Access Ctrl
Select Index Ent
Access Ctrl
PsWdType Nxt Cleared DTEEntry VFEntry VFplusDTE
Edit Password Table Group Options
Edit PsWd Nxt yyyyyyyy or zzzzzz
Save Edit? Edit Save Yes No
Set Answer Security Group Options
Set Answer Sec
Set Originate Security Group Options
Set Orig Sec
Reset Security
Set Admin PsWd
Answer Access Password VF-Side and DTE-Side Entry Techniques
Security Password Entry Techniques
PRESS Enter
Using VF-Side Passwords
Originate Access Password
VF Password Only
Password
DTE Password Only
Security Database Table Using DTE-Side Passwords
Security Database Table Using Both VF-Side and DTE-Side Passwords
VF and DTE Passwords
VF and DTE Passwords
Security Database Table Using Paired VF-Side and DTE-Side Passwords
Password
Index
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
Switching Between Data Mode and Online Command Mode
AT Command Set and S-Registers14
Operating Modes
Escape Sequence and Escape Guard Time
AT Command List
Command Guidelines
TYPE ATO PRESS Enter
3800 Series AT Commands
AT Command Format
Command
TYPE
Command
3800 Series AT Commands
Command Character Echo
Hook Switch Control
Command
3800 Series AT Commands
3 of
Description
Front Panel
4 of 3800 Series AT Commands
Command
Configuration Options
3800 Series AT Commands
5 of
Command
Reset and Load Active
Command
6 of 3800 Series AT Commands
Select Factory Default Configuration Options
Command Value
3800 Series AT Commands
7 of
Command
Leased Mode
Command
8 of 3800 Series AT Commands
Async/Sync Mode and DTE Dialer Type
Description
Command
9 of 3800 Series AT Commands
View Configuration Options
Description
3800 Series AT Commands
10 of
Command
Error Control Negotiate Buffer
Command
11 of 3800 Series AT Commands
No Data Disconnect Timer
Error Control Fallback Character
3800 Series AT Commands
12 of
Command
Description
S-Register Format
S-Register List
TYPE ATSn?
TYPE ATSn=r
No Answer Timeout
2 of 3800 Series S-Registers
S-Register
Description
Test Timeout
3 of 3800 Series S-Registers
RTS-to-CTS Delay
S-Register
S-Register
4 of 3800 Series S-Registers
Description
Front Panel Branch
Receive Buffer Disconnect Delay
5 of 3800 Series S-Registers
S-Register
Description
S-Register
6 of 3800 Series S-Registers
Description
Front Panel Branch
Transmit Buffer Disconnect Delay
7 of 3800 Series S-Registers
S-Register
Description
Access From Remote
8 of 3800 Series S-Registers
Remote Access Password
Remote Access Password
S-Register
9 of 3800 Series S-Registers
Description
Front Panel Branch
DTR Alarm Reporting
10 of 3800 Series S-Registers
No Data Disconnect Trigger Signal
S-Register
AT Command Mode
11 of 3800 Series S-Registers
Straps When Disconnected
S-Register
S-Register
12 of 3800 Series S-Registers
Description
Front Panel Branch
Overview
Menu Tree A
2400V22bis
COMSPHERE 3800 Series Modems
1200V22
1200212A
V42/MNPorBfr
Menu Tree
V42/MNPorDsc
MNP or Buffr
Admin Password?
ExitRem appears instead of Remote when using Remote Mode
SetAnswerSec SetAdminPsWd
Reset
Table B-1 1 of Result Codes
Result Codes B
Numbers
Word
Numbers
Table B-1 2 of Result Codes
Numbers
Word
Symptom
Troubleshooting C
Table C-1
Modem Health
Modem - DTE Connection
Table C-2
Modem - VF Connection
Symptom
2 of
Symptom
Modem - VF Connection
Action
Table C-4
Dial Backup Operation
Online Operation
Table C-5
Technical Specifications
Technical Specifications D
Table D-1 1 of Technical Specifications for 3800 Series Modems
Specifications
Specifications
Table D-1 2 of Technical Specifications for 3800 Series Modems
AC POWER REQUIREMENTS
POWER CONSUMPTION
Specifications
Table D-1 3 of Technical Specifications for 3800 Series Modems
DIMENSIONS
Description
Specifications
Table D-1 4 of Technical Specifications for 3800 Series Modems
ERROR CONTROL
Description
1. 2- wire operations 2. 4-wire operations w/o TEK leads
VF Connector Pin Assignments
3. 4-wire operations with TEK leads
Figure E-1. Wiring Diagram - 8-Position to 6-Position Crossover Cable
3810 Dial Connector
Table E-1 VF Connector Pin Assignments Models 3810 and
3820 Dial/Leased Connector
Connector J6
EIA-232-D Pin Assignments
Signal
Table E-3 EIA-232-D Pin Assignments
RS-232
EIA RS-366-A Pin Assignments
Signal Source
Table E-4 EIA RS-366-A Pin Assignments
RS-366-A
Call Request Commands
ITU-T V.25bis Dialing Commands F and Response
Call Request with Number Provided CRN
Overview
Call Connecting CNX
Call Answer Commands
Where xx is
Call Response
Program Normal PRN
Command Response
Request List of Stored Numbers RLN
List Stored Number Response LSN
V.25bis Command
Table F-1 V.25bis Commands
AT Command Result Code Equivalent
Equivalent
Table G-1 1 of Factory Default Configuration Options
Default Configuration Options G
Configuration Option
Answer/Originate Mode
Async Dial and UNIX Dial Default Settings
Table G-1 2 of Factory Default Configuration Options
Sync Dial Default Settings
Sync Leased Answer/Originate Mode Default Settings
Configuration Option
Table G-1 3 of Factory Default Configuration Options
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Configuration Option
Table G-1 4 of Factory Default Configuration Options
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Equipment List H
Feature/Part Number
Equipment
3810-A1-001
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Glossary
enabled
Glossary-3
Glossary
demodulation
Erasable programmable read-only memory
ITU-T V.42bis ITU-T JM8 keypad LCD leased line LED
ITU-T ITU-T V.22bis ITU-T V.27ter ITU-T ITU-T ITU-T V.32bis ITU-T
local analog loopback long space disconnect loopback test LSD
menu tree
power-up self-test product code programmable interface protocol PSTN
off-hook on-hook Originate mode parity PBX permissive interface
MNP modem modulation network network address NIM NMS
physical address
pulse dialing
Sync Dial
Glossary-10
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Numbers
Index
Page
Page
Page
Page
Page
00282600
Set Admin PsWd
Seepage
3810-A2-GB30-30
3810-A2-GB30-30