USER’S GUIDE
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
Document No. 3810-A2-GB30-30
Document No. 3810-A2-GB30-30
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
USER’S GUIDE
September
Warranty, Sales, and Service Information
COMSPHERE 3800 Series Modems Models 3810, 3811, and
COPYRIGHT E 1998 Paradyne Corporation. All rights reserved
Document Feedback
Important Safety Instructions
The following warning applies to all Model 3811 modems
Notices
COMSPHERE 3800 Series Modems
Government Requirements and Equipment Return
Notice to Users of the Public Switched Telephone Network
United States
Notice to Users of the Canadian Public Switched Telephone Network
Canada
Page
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
3. Model 3811 Installation
Table of Contents
2. Model 3810 and 3820 Installation
Preface
DCP Operation
Call Setup Branch
Configure Branch
6. Talk/Data Branch
13. Fax Operation
14. AT Command Set and S-Registers
12. Security
Appendices
List of Figures
Page
Tables
List of Tables
Page
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Objectives and Reader Assumptions
How to Use This Manual
Preface
Chapter 7 - Status Chapter 8 - Test
Select Service & Support → Technical Manuals
Carrier, Installation Manual
Installation Instructions
Related Documents
Introduction
Overview
Options
Features
COMSPHERE 3800 Series Models
Model 3810 and 3820 Installation
Overview
3800 Series Modem Package
Figure 2-1. Model 3810 and
Customer-Supplied Equipment
Model 3810 or Model 3820 Modem Installation
6700 Series Network Management System User’s Guide
Model 3810 Dial-Line Connection
Model 3810 4-Wire/2-Wire Leased-Line Connection
Figure 2-2. Model 3810 Rear Panel
Model 3820 Dial-Line Connection
Model 3820 2-Wire Leased-Line Connection
Figure 2-3. Model 3820 Rear Panel
DTE Connection
Power On Selftst Passed
AC Power Transformer Connection
Modem Power-Up
Model 3810 and Model 3820 Telephone Connection
Removing and Replacing Model 3810 and Model 3820 Modems
Model 3811 Installation
Overview
Model 3811 Installation
Figure 3-1. Model
Figure 3-2. Installing a Model 3811 Modem
Model 3811 Installation
Removing and Replacing Model 3811 Modems
Figure 3-3. Circuit Pack Lock
DCP Operation
Diagnostic Control Panels
Models 3810 and Diagnostic Control Panels
Overview
COMSPHERE 3800 Series Modems
Figure 4-1. Model 3810 DCP
Figure 4-2. Model 3820 DCP
September
Model 3811 Faceplate and Shared Diagnostic Control Panel
Figure 4-3. Optional SDCP, Model 3811 Faceplate, and Optional SDU
Label
Status Indicators
Model 3810 and Model 3811 DCP LEDs
Color
Label
Model 3820 DCP LEDs
SDCP LEDs
Color
Right Scroll Indicator
Diagnostic Control Panel Operation
Hidden Choice Indicators
Left/Right Scroll Indicator
Select Key Model 3811 only
Menu Structure
and Keys
Call Setup
Top-Level Menu Status and Operational Messages
Alarm Status
Setup Messages
1 of
Call Disconnect
2 of
Messages
Top-Level Menu Status
Reset Message
Dial Backup
AT Command
3 of
Indicates
Common Operational Messages
Common
Messages
Security
Dial Access Security Messages
Dial Access
Indicates
Using the Diagnostic Control Panel DCP
Selecting Factory Configuration Options
Using AT Commands
TYPE AT
TYPE AT&Fy&Wn
Diagnostic Control Panel Security Access
Frnt Panl Acces Grant Deny
4-16
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
CallSetup
Call Setup Branch
Overview
AT Command Equivalent
Call Setup Branch
Dial
AT Command Equivalent
Disconnect
Answer
AT Command Equivalent
Figure 5-1. Dial Backup
Dial Standby/Return to Dial
Change Directory
AT Command Equivalent
01 9W5556789 z
Valid Dial Command Modifiers
AT Command Equivalent
Talk/Data Branch
Talk/Data Branch
Overview
Manual Dialing when the Remote Modem Is Configured for Manual Answer
Manual Dialing when the Remote Modem Is Configured for Auto-Answer
Placing Modems into Talk Mode Once Modems Are Online
Overview
Status Branch
Overview Status Branch VF Identity DTE RS366A Options Record
Excellent, Good, Fair, Poor, or
Status Branch
AT Command Equivalent
Ser #
Identity
AT Command Equivalent
Mod #
LSD DTR DSR Tst
RS366A
Status Identity DTE
RS366A
Record
Options
AT Command Equivalent
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Overview
Test Branch
Test
Self
Test Branch
Abort
AT Command Equivalent
Figure 8-1. Local Analog Loopback
Loc Analog Loop
AT Command Equivalent
Figure 8-2. Remote Digital Loopback
Rem Digital Loop
AT Command Equivalent
Figure 8-3. Local Digital Loopback
Loc Digital Loop
AT Command Equivalent
Figure 8-4. Pattern Test and Local Analog Loopback Test
Pattern
Figure 8-5. Pattern Test and Remote Digital Loopback Test
Figure 8-6. End-to-End Pattern Test
AT Command Equivalent
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Configure Branch
Overview
September
Figure 9-1. DCP Configuration Process
COMSPHERE 3800 Series Modems
Active Operating Active Saved Customer 1 Customer 2 Factory
Figure 9-2. AT Command Configuration Process
Configure Branch
Configure Branch
Configure
Editing and Saving a Configuration Option
Summary
Configuration Tables
DTE Interface
Async DTE Rate
1 of DTE Interface Configuration Options
Async/Sync Mode Async Nxt Async Sync
#Data Bits Nxt 8 7 9DirectMde 6DirectMde
Parity Bit None Nxt None Even Odd Mark Space
2 of DTE Interface Configuration Options
#Stop Bits Nxt 1
DTR Action Ignore
3 of DTE Interface Configuration Options
DSR Control ForcedOn
DSR Control cont’d
4 of DTE Interface Configuration Options
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
5 of DTE Interface Configuration Options
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
BridgeRetrain
6 of DTE Interface Configuration Options
LSD Control StndrdRS232
TX Clock Source Internal Nxt Internal External RXCLoop
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
7 of DTE Interface Configuration Options
DTE Rate=VF Disable End Disable Enable
1 of DTE Dialer Configuration Options
DTE Dialer
CommandCharEcho Enable Nxt Enable Disable
2 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
AT Escape Char 043 ASCI Nxt 043 ASCI
ExtendResltCode Enable
3 of DTE Dialer Configuration Options
Result Codes Enable Nxt Enable Disable EnableInOrig
Nxt Enable Disable Add/EC Add/V42,MNP UseDTERate
ResultCode Form Words Nxt Words Numbers 1 Numbers
4 of DTE Dialer Configuration Options
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
V25bis Coding ASCII Nxt ASCII EBCDIC
DTR Cont Repeat Disable End Disable Enable
5 of DTE Dialer Configuration Options
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
1 of Line Dialer Configuration Options
Line Dialer
Blind Dial Paus 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
2 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
‘‘,” Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
Line Crnt Disc Enab8msec Nxt Enab8msec Enab90msec Disable
3 of Line Dialer Configuration Options
Fast Disconnect Disable Nxt Disable Enable
Long Space Disc Enable Nxt Enable Disable
No Data Disc Disable Nxt Disable 10min 30min 60min
4 of Line Dialer Configuration Options
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
NoDataDiscTrig Nxt TXD or RXD TXD and RXD TXD Only RXD Only
MakeBusyViaDTR Disable Nxt Disable Enable
5 of Line Dialer Configuration Options
Auto Make Busy Disable Nxt Disable Enable
DTR Auto Redial
1 of Dial Line Configuration Options
Dial Line
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
2 of Dial Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable StartAt48 StartAt96
Dial TX Level Permissv
FallFwdDelay Disable End Disable 5mins 15mins 1hour
3 of Dial Line Configuration Options
V32bis Train Long Nxt Long Short
1 of Leased Line Configuration Options
Leased Line
2W SQ Retrain Disable Nxt Disable 1 2 3 4
2 of Leased Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable
1800HzTrainTone Disable Nxt Disable Enable
3 of Leased Line Configuration Options
BdLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
Rate Auto Orig Disable
4 of Leased Line Configuration Options
Auto Redial
V29 TrainOnData Disable Nxt Disable Enable
5 of Leased Line Configuration Options
AutoDialStandby Disable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
1 of V.42/MNP/Buffer Configuration Options
V.42/MNP/Buffer
V42bis Compress Enable Nxt Enable Disable
2 of V.42/MNP/Buffer Configuration Options
Err Contrl Mode cont
MNP5 Compress Enable Nxt Enable Disable
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
3 of V.42/MNP/Buffer Configuration Options
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
EC Fallbck Char 013 ASCI Nxt 013 ASCI
XON/XOFF Psthru Disable Nxt Disable Enable
4 of V.42/MNP/Buffer Configuration Options
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
Break Buffr Ctl KeepData Nxt KeepData DiscardData
5 of V.42/MNP/Buffer Configuration Options
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
Send Break Cntl DataFirst Nxt DataFirst BreakFirst
CellularEnhance End Disable Enable
6 of V.42/MNP/Buffer Configuration Options
RxBuffDiscDelay Disable Nxt 0sec 60sec Disable
Max Frame Size Nxt 256 192 128 64 32
1 of Test Configuration Options
Tests
V54 Address Disable Nxt Disable Address Values
2 of Test Configuration Options
V54 Device Type Peripheral End Peripheral Intermediate
1 of Miscellaneous Configuration Options
Misc
Access frm Remt Enable Nxt Enable Disable
2 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
Dir#1Callback Disable Nxt Disable Enable
NMS DTR Alarm Disable Nxt Disable Enable
3 of Miscellaneous Configuration Options
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
NetMngmtAddress 256 Nxt
CellulrRJ11Adpt Disable End Disable Enable
4 of Miscellaneous Configuration Options
NetworkPosition Tributary Nxt Tributary Control
Security Configuration Options
1 of Security Configuration Options
DTEPWBkSpChar 008 Nxt
2 of Security Configuration Options
GetUserID Disable Nxt Disable Enable
NMSReporting Nxt
Idle Control Remote
Control Branch
Control Branch
Overview
AT Command Equivalent
Reset
Speaker
AT Command Equivalent
Make Busy Command Complete
Service Line/Disconnect Service Line
Control Reset MakeBusy
Control ServiceLine
14,400 bps = 10 minutes 9600 bps = 15 minutes
DownLoad Code
Clone To Remote
AT Command Equivalent
RemClone Status Initializing
Warning Download ReprogramRemote
RemClone Status Establish Remote
RemClone Status Bank 1 xxxx/yyyy
To Local via DTE
Automatic Firmware Download
Download Failure
Overview
Remote Branch
Remote
Remote Branch
Online Control ExitRem
Figure 11-1. Top-Level Menu of a Remote 3800 Series Modem
11-4
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Security
Overview
VF-Side Passwords
Originate Access Security
Answer Access Security
PRESS Enter
Combination of VF-Side and DTE-Side Passwords
DTE-Side Passwords
TYPE abc123 PRESS Enter
Security Branch
Security
Set Access Ctrl
Administrative Password
Select Index Ent
Access Ctrl
EditPasswdTable
Access Ctrl
Edit PsWd Nxt yyyyyyyy or zzzzzz
Edit Password Table Group Options
PsWdType Nxt Cleared DTEEntry VFEntry VFplusDTE
Save Edit? Edit Save Yes No
Set Answer Sec
Set Answer Security Group Options
Set Orig Sec
Set Originate Security Group Options
Set Admin PsWd
Reset Security
Answer Access Password VF-Side and DTE-Side Entry Techniques
Security Password Entry Techniques
PRESS Enter
VF Password Only
Originate Access Password
Using VF-Side Passwords
Password
Security Database Table Using Both VF-Side and DTE-Side Passwords
Security Database Table Using DTE-Side Passwords
DTE Password Only
VF and DTE Passwords
Password
Security Database Table Using Paired VF-Side and DTE-Side Passwords
VF and DTE Passwords
Index
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
Operating Modes
AT Command Set and S-Registers14
Switching Between Data Mode and Online Command Mode
Escape Sequence and Escape Guard Time
AT Command List
Command Guidelines
TYPE ATO PRESS Enter
Command
AT Command Format
3800 Series AT Commands
TYPE
Command Character Echo
3800 Series AT Commands
Command
Hook Switch Control
3 of
3800 Series AT Commands
Command
Description
Command
4 of 3800 Series AT Commands
Front Panel
Configuration Options
Command
5 of
3800 Series AT Commands
Reset and Load Active
Select Factory Default Configuration Options
6 of 3800 Series AT Commands
Command
Command Value
Command
7 of
3800 Series AT Commands
Leased Mode
Async/Sync Mode and DTE Dialer Type
8 of 3800 Series AT Commands
Command
Description
View Configuration Options
9 of 3800 Series AT Commands
Command
Description
Command
10 of
3800 Series AT Commands
Error Control Negotiate Buffer
No Data Disconnect Timer
11 of 3800 Series AT Commands
Command
Error Control Fallback Character
Command
12 of
3800 Series AT Commands
Description
TYPE ATSn?
S-Register List
S-Register Format
TYPE ATSn=r
S-Register
2 of 3800 Series S-Registers
No Answer Timeout
Description
RTS-to-CTS Delay
3 of 3800 Series S-Registers
Test Timeout
S-Register
Description
4 of 3800 Series S-Registers
S-Register
Front Panel Branch
S-Register
5 of 3800 Series S-Registers
Receive Buffer Disconnect Delay
Description
Description
6 of 3800 Series S-Registers
S-Register
Front Panel Branch
S-Register
7 of 3800 Series S-Registers
Transmit Buffer Disconnect Delay
Description
Remote Access Password
8 of 3800 Series S-Registers
Access From Remote
Remote Access Password
Description
9 of 3800 Series S-Registers
S-Register
Front Panel Branch
No Data Disconnect Trigger Signal
10 of 3800 Series S-Registers
DTR Alarm Reporting
S-Register
Straps When Disconnected
11 of 3800 Series S-Registers
AT Command Mode
S-Register
Description
12 of 3800 Series S-Registers
S-Register
Front Panel Branch
Menu Tree A
Overview
1200V22
COMSPHERE 3800 Series Modems
2400V22bis
1200212A
V42/MNPorDsc
Menu Tree
V42/MNPorBfr
MNP or Buffr
SetAnswerSec SetAdminPsWd
ExitRem appears instead of Remote when using Remote Mode
Admin Password?
Reset
Numbers
Result Codes B
Table B-1 1 of Result Codes
Word
Numbers
Table B-1 2 of Result Codes
Numbers
Word
Table C-1
Troubleshooting C
Symptom
Modem Health
Modem - VF Connection
Table C-2
Modem - DTE Connection
Symptom
Modem - VF Connection
Symptom
2 of
Action
Online Operation
Dial Backup Operation
Table C-4
Table C-5
Table D-1 1 of Technical Specifications for 3800 Series Modems
Technical Specifications D
Technical Specifications
Specifications
AC POWER REQUIREMENTS
Table D-1 2 of Technical Specifications for 3800 Series Modems
Specifications
POWER CONSUMPTION
DIMENSIONS
Table D-1 3 of Technical Specifications for 3800 Series Modems
Specifications
Description
ERROR CONTROL
Table D-1 4 of Technical Specifications for 3800 Series Modems
Specifications
Description
3. 4-wire operations with TEK leads
VF Connector Pin Assignments
1. 2- wire operations 2. 4-wire operations w/o TEK leads
Figure E-1. Wiring Diagram - 8-Position to 6-Position Crossover Cable
3820 Dial/Leased Connector
Table E-1 VF Connector Pin Assignments Models 3810 and
3810 Dial Connector
Connector J6
Table E-3 EIA-232-D Pin Assignments
Signal
EIA-232-D Pin Assignments
RS-232
Table E-4 EIA RS-366-A Pin Assignments
Signal Source
EIA RS-366-A Pin Assignments
RS-366-A
Call Request with Number Provided CRN
ITU-T V.25bis Dialing Commands F and Response
Call Request Commands
Overview
Where xx is
Call Answer Commands
Call Connecting CNX
Call Response
Request List of Stored Numbers RLN
Command Response
Program Normal PRN
List Stored Number Response LSN
AT Command Result Code Equivalent
Table F-1 V.25bis Commands
V.25bis Command
Equivalent
Configuration Option
Default Configuration Options G
Table G-1 1 of Factory Default Configuration Options
Answer/Originate Mode
Sync Dial Default Settings
Table G-1 2 of Factory Default Configuration Options
Async Dial and UNIX Dial Default Settings
Sync Leased Answer/Originate Mode Default Settings
Async Dial and UNIX Dial Default Settings
Table G-1 3 of Factory Default Configuration Options
Configuration Option
Sync Dial Default Settings
Async Dial and UNIX Dial Default Settings
Table G-1 4 of Factory Default Configuration Options
Configuration Option
Sync Dial Default Settings
Equipment
Feature/Part Number
Equipment List H
3810-A1-001
September
COMSPHERE 3800 Series Modems
3810-A2-GB30-30
Glossary
enabled
Glossary
Glossary-3
demodulation
Erasable programmable read-only memory
local analog loopback long space disconnect loopback test LSD
ITU-T ITU-T V.22bis ITU-T V.27ter ITU-T ITU-T ITU-T V.32bis ITU-T
ITU-T V.42bis ITU-T JM8 keypad LCD leased line LED
menu tree
MNP modem modulation network network address NIM NMS
off-hook on-hook Originate mode parity PBX permissive interface
power-up self-test product code programmable interface protocol PSTN
physical address
pulse dialing
Sync Dial
September
COMSPHERE 3800 Series Modems
Glossary-10
3810-A2-GB30-30
Index
Numbers
Page
Page
Page
Page
Page
00282600
Set Admin PsWd
Seepage
3810-A2-GB30-30
3810-A2-GB30-30