COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
USER’S GUIDE
Document No. 3810-A2-GB30-30
September
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND
USER’S GUIDE
Document No. 3810-A2-GB30-30
Document Feedback
COMSPHERE 3800 Series Modems Models 3810, 3811, and
COPYRIGHT E 1998 Paradyne Corporation. All rights reserved
Warranty, Sales, and Service Information
Important Safety Instructions
Notices
The following warning applies to all Model 3811 modems
COMSPHERE 3800 Series Modems
Notice to Users of the Public Switched Telephone Network
Government Requirements and Equipment Return
United States
Canada
Notice to Users of the Canadian Public Switched Telephone Network
Page
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Preface
Table of Contents
2. Model 3810 and 3820 Installation
3. Model 3811 Installation
6. Talk/Data Branch
Call Setup Branch
Configure Branch
DCP Operation
Appendices
14. AT Command Set and S-Registers
12. Security
13. Fax Operation
Page
List of Figures
List of Tables
Tables
Page
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Chapter 7 - Status Chapter 8 - Test
How to Use This Manual
Preface
Objectives and Reader Assumptions
Related Documents
Carrier, Installation Manual
Installation Instructions
Select Service & Support → Technical Manuals
Overview
Introduction
Features
Options
COMSPHERE 3800 Series Models
Overview
Model 3810 and 3820 Installation
Figure 2-1. Model 3810 and
3800 Series Modem Package
Model 3810 or Model 3820 Modem Installation
Customer-Supplied Equipment
6700 Series Network Management System User’s Guide
Model 3810 4-Wire/2-Wire Leased-Line Connection
Model 3810 Dial-Line Connection
Figure 2-2. Model 3810 Rear Panel
Model 3820 2-Wire Leased-Line Connection
Model 3820 Dial-Line Connection
Figure 2-3. Model 3820 Rear Panel
DTE Connection
Model 3810 and Model 3820 Telephone Connection
AC Power Transformer Connection
Modem Power-Up
Power On Selftst Passed
Removing and Replacing Model 3810 and Model 3820 Modems
Overview
Model 3811 Installation
Figure 3-1. Model
Model 3811 Installation
Model 3811 Installation
Figure 3-2. Installing a Model 3811 Modem
Figure 3-3. Circuit Pack Lock
Removing and Replacing Model 3811 Modems
Overview
Diagnostic Control Panels
Models 3810 and Diagnostic Control Panels
DCP Operation
September
Figure 4-1. Model 3810 DCP
Figure 4-2. Model 3820 DCP
COMSPHERE 3800 Series Modems
Figure 4-3. Optional SDCP, Model 3811 Faceplate, and Optional SDU
Model 3811 Faceplate and Shared Diagnostic Control Panel
Color
Status Indicators
Model 3810 and Model 3811 DCP LEDs
Label
Color
Model 3820 DCP LEDs
SDCP LEDs
Label
Left/Right Scroll Indicator
Diagnostic Control Panel Operation
Hidden Choice Indicators
Right Scroll Indicator
Call Setup
Menu Structure
and Keys
Select Key Model 3811 only
1 of
Alarm Status
Setup Messages
Top-Level Menu Status and Operational Messages
Top-Level Menu Status
2 of
Messages
Call Disconnect
3 of
Dial Backup
AT Command
Reset Message
Messages
Common Operational Messages
Common
Indicates
Indicates
Dial Access Security Messages
Dial Access
Security
Selecting Factory Configuration Options
Using the Diagnostic Control Panel DCP
Using AT Commands
TYPE AT&Fy&Wn
TYPE AT
Frnt Panl Acces Grant Deny
Diagnostic Control Panel Security Access
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
4-16
Call Setup Branch
CallSetup
Overview
Call Setup Branch
AT Command Equivalent
Dial
AT Command Equivalent
Disconnect
Answer
AT Command Equivalent
Dial Standby/Return to Dial
Figure 5-1. Dial Backup
AT Command Equivalent
Change Directory
Valid Dial Command Modifiers
01 9W5556789 z
AT Command Equivalent
Talk/Data Branch
Talk/Data Branch
Overview
Manual Dialing when the Remote Modem Is Configured for Auto-Answer
Manual Dialing when the Remote Modem Is Configured for Manual Answer
Placing Modems into Talk Mode Once Modems Are Online
Status Branch
Overview
Overview Status Branch VF Identity DTE RS366A Options Record
Status Branch
Excellent, Good, Fair, Poor, or
AT Command Equivalent
Mod #
Identity
AT Command Equivalent
Ser #
RS366A
RS366A
Status Identity DTE
LSD DTR DSR Tst
Options
Record
AT Command Equivalent
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Test Branch
Overview
Test
AT Command Equivalent
Test Branch
Abort
Self
Loc Analog Loop
Figure 8-1. Local Analog Loopback
AT Command Equivalent
Rem Digital Loop
Figure 8-2. Remote Digital Loopback
AT Command Equivalent
Loc Digital Loop
Figure 8-3. Local Digital Loopback
AT Command Equivalent
Pattern
Figure 8-4. Pattern Test and Local Analog Loopback Test
Figure 8-5. Pattern Test and Remote Digital Loopback Test
AT Command Equivalent
Figure 8-6. End-to-End Pattern Test
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Overview
Configure Branch
Active Operating Active Saved Customer 1 Customer 2 Factory
Figure 9-1. DCP Configuration Process
COMSPHERE 3800 Series Modems
September
Configure Branch
Figure 9-2. AT Command Configuration Process
Configure
Configure Branch
Editing and Saving a Configuration Option
Summary
DTE Interface
Configuration Tables
#Data Bits Nxt 8 7 9DirectMde 6DirectMde
1 of DTE Interface Configuration Options
Async/Sync Mode Async Nxt Async Sync
Async DTE Rate
2 of DTE Interface Configuration Options
Parity Bit None Nxt None Even Odd Mark Space
#Stop Bits Nxt 1
3 of DTE Interface Configuration Options
DTR Action Ignore
DSR Control ForcedOn
4 of DTE Interface Configuration Options
DSR Control cont’d
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
5 of DTE Interface Configuration Options
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
TX Clock Source Internal Nxt Internal External RXCLoop
6 of DTE Interface Configuration Options
LSD Control StndrdRS232
BridgeRetrain
7 of DTE Interface Configuration Options
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
DTE Rate=VF Disable End Disable Enable
DTE Dialer
1 of DTE Dialer Configuration Options
AT Escape Char 043 ASCI Nxt 043 ASCI
2 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
CommandCharEcho Enable Nxt Enable Disable
Nxt Enable Disable Add/EC Add/V42,MNP UseDTERate
3 of DTE Dialer Configuration Options
Result Codes Enable Nxt Enable Disable EnableInOrig
ExtendResltCode Enable
V25bis Coding ASCII Nxt ASCII EBCDIC
4 of DTE Dialer Configuration Options
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
ResultCode Form Words Nxt Words Numbers 1 Numbers
5 of DTE Dialer Configuration Options
DTR Cont Repeat Disable End Disable Enable
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
Line Dialer
1 of Line Dialer Configuration Options
‘‘,” Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
2 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
Blind Dial Paus 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
Long Space Disc Enable Nxt Enable Disable
3 of Line Dialer Configuration Options
Fast Disconnect Disable Nxt Disable Enable
Line Crnt Disc Enab8msec Nxt Enab8msec Enab90msec Disable
NoDataDiscTrig Nxt TXD or RXD TXD and RXD TXD Only RXD Only
4 of Line Dialer Configuration Options
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
No Data Disc Disable Nxt Disable 10min 30min 60min
DTR Auto Redial
5 of Line Dialer Configuration Options
Auto Make Busy Disable Nxt Disable Enable
MakeBusyViaDTR Disable Nxt Disable Enable
Dial Line
1 of Dial Line Configuration Options
Dial TX Level Permissv
2 of Dial Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable StartAt48 StartAt96
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
3 of Dial Line Configuration Options
FallFwdDelay Disable End Disable 5mins 15mins 1hour
V32bis Train Long Nxt Long Short
Leased Line
1 of Leased Line Configuration Options
1800HzTrainTone Disable Nxt Disable Enable
2 of Leased Line Configuration Options
V32bis Autorate Enable Nxt Enable Disable
2W SQ Retrain Disable Nxt Disable 1 2 3 4
BdLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
3 of Leased Line Configuration Options
4 of Leased Line Configuration Options
Rate Auto Orig Disable
Auto Redial
FallFwdDelay Disable End Disable 5mins 15mins 1hour
5 of Leased Line Configuration Options
AutoDialStandby Disable
V29 TrainOnData Disable Nxt Disable Enable
V.42/MNP/Buffer
1 of V.42/MNP/Buffer Configuration Options
MNP5 Compress Enable Nxt Enable Disable
2 of V.42/MNP/Buffer Configuration Options
Err Contrl Mode cont
V42bis Compress Enable Nxt Enable Disable
EC Fallbck Char 013 ASCI Nxt 013 ASCI
3 of V.42/MNP/Buffer Configuration Options
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
4 of V.42/MNP/Buffer Configuration Options
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
XON/XOFF Psthru Disable Nxt Disable Enable
Send Break Cntl DataFirst Nxt DataFirst BreakFirst
5 of V.42/MNP/Buffer Configuration Options
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
Break Buffr Ctl KeepData Nxt KeepData DiscardData
Max Frame Size Nxt 256 192 128 64 32
6 of V.42/MNP/Buffer Configuration Options
RxBuffDiscDelay Disable Nxt 0sec 60sec Disable
CellularEnhance End Disable Enable
Tests
1 of Test Configuration Options
2 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
V54 Device Type Peripheral End Peripheral Intermediate
Misc
1 of Miscellaneous Configuration Options
Dir#1Callback Disable Nxt Disable Enable
2 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
Access frm Remt Enable Nxt Enable Disable
NetMngmtAddress 256 Nxt
3 of Miscellaneous Configuration Options
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
NMS DTR Alarm Disable Nxt Disable Enable
4 of Miscellaneous Configuration Options
CellulrRJ11Adpt Disable End Disable Enable
NetworkPosition Tributary Nxt Tributary Control
1 of Security Configuration Options
Security Configuration Options
NMSReporting Nxt
2 of Security Configuration Options
GetUserID Disable Nxt Disable Enable
DTEPWBkSpChar 008 Nxt
Overview
Control Branch
Control Branch
Idle Control Remote
AT Command Equivalent
Reset
Speaker
AT Command Equivalent
Control ServiceLine
Service Line/Disconnect Service Line
Control Reset MakeBusy
Make Busy Command Complete
AT Command Equivalent
DownLoad Code
Clone To Remote
14,400 bps = 10 minutes 9600 bps = 15 minutes
RemClone Status Bank 1 xxxx/yyyy
Warning Download ReprogramRemote
RemClone Status Establish Remote
RemClone Status Initializing
Automatic Firmware Download
To Local via DTE
Download Failure
Remote Branch
Overview
Remote
Remote Branch
Figure 11-1. Top-Level Menu of a Remote 3800 Series Modem
Online Control ExitRem
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
September
11-4
Overview
Security
PRESS Enter
Originate Access Security
Answer Access Security
VF-Side Passwords
DTE-Side Passwords
Combination of VF-Side and DTE-Side Passwords
TYPE abc123 PRESS Enter
Security
Security Branch
Administrative Password
Set Access Ctrl
Access Ctrl
Access Ctrl
EditPasswdTable
Select Index Ent
Save Edit? Edit Save Yes No
Edit Password Table Group Options
PsWdType Nxt Cleared DTEEntry VFEntry VFplusDTE
Edit PsWd Nxt yyyyyyyy or zzzzzz
Set Answer Security Group Options
Set Answer Sec
Set Originate Security Group Options
Set Orig Sec
Reset Security
Set Admin PsWd
Security Password Entry Techniques
Answer Access Password VF-Side and DTE-Side Entry Techniques
PRESS Enter
Password
Originate Access Password
Using VF-Side Passwords
VF Password Only
VF and DTE Passwords
Security Database Table Using DTE-Side Passwords
DTE Password Only
Security Database Table Using Both VF-Side and DTE-Side Passwords
Index
Security Database Table Using Paired VF-Side and DTE-Side Passwords
VF and DTE Passwords
Password
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
Escape Sequence and Escape Guard Time
AT Command Set and S-Registers14
Switching Between Data Mode and Online Command Mode
Operating Modes
Command Guidelines
AT Command List
TYPE ATO PRESS Enter
TYPE
AT Command Format
3800 Series AT Commands
Command
Hook Switch Control
3800 Series AT Commands
Command
Command Character Echo
Description
3800 Series AT Commands
Command
3 of
Configuration Options
4 of 3800 Series AT Commands
Front Panel
Command
Reset and Load Active
5 of
3800 Series AT Commands
Command
Command Value
6 of 3800 Series AT Commands
Command
Select Factory Default Configuration Options
Leased Mode
7 of
3800 Series AT Commands
Command
Description
8 of 3800 Series AT Commands
Command
Async/Sync Mode and DTE Dialer Type
Description
9 of 3800 Series AT Commands
Command
View Configuration Options
Error Control Negotiate Buffer
10 of
3800 Series AT Commands
Command
Error Control Fallback Character
11 of 3800 Series AT Commands
Command
No Data Disconnect Timer
Description
12 of
3800 Series AT Commands
Command
TYPE ATSn=r
S-Register List
S-Register Format
TYPE ATSn?
Description
2 of 3800 Series S-Registers
No Answer Timeout
S-Register
S-Register
3 of 3800 Series S-Registers
Test Timeout
RTS-to-CTS Delay
Front Panel Branch
4 of 3800 Series S-Registers
S-Register
Description
Description
5 of 3800 Series S-Registers
Receive Buffer Disconnect Delay
S-Register
Front Panel Branch
6 of 3800 Series S-Registers
S-Register
Description
Description
7 of 3800 Series S-Registers
Transmit Buffer Disconnect Delay
S-Register
Remote Access Password
8 of 3800 Series S-Registers
Access From Remote
Remote Access Password
Front Panel Branch
9 of 3800 Series S-Registers
S-Register
Description
S-Register
10 of 3800 Series S-Registers
DTR Alarm Reporting
No Data Disconnect Trigger Signal
S-Register
11 of 3800 Series S-Registers
AT Command Mode
Straps When Disconnected
Front Panel Branch
12 of 3800 Series S-Registers
S-Register
Description
Overview
Menu Tree A
1200212A
COMSPHERE 3800 Series Modems
2400V22bis
1200V22
MNP or Buffr
Menu Tree
V42/MNPorBfr
V42/MNPorDsc
Reset
ExitRem appears instead of Remote when using Remote Mode
Admin Password?
SetAnswerSec SetAdminPsWd
Word
Result Codes B
Table B-1 1 of Result Codes
Numbers
Word
Table B-1 2 of Result Codes
Numbers
Numbers
Modem Health
Troubleshooting C
Symptom
Table C-1
Symptom
Table C-2
Modem - DTE Connection
Modem - VF Connection
Action
Symptom
2 of
Modem - VF Connection
Table C-5
Dial Backup Operation
Table C-4
Online Operation
Specifications
Technical Specifications D
Technical Specifications
Table D-1 1 of Technical Specifications for 3800 Series Modems
POWER CONSUMPTION
Table D-1 2 of Technical Specifications for 3800 Series Modems
Specifications
AC POWER REQUIREMENTS
Description
Table D-1 3 of Technical Specifications for 3800 Series Modems
Specifications
DIMENSIONS
Description
Table D-1 4 of Technical Specifications for 3800 Series Modems
Specifications
ERROR CONTROL
Figure E-1. Wiring Diagram - 8-Position to 6-Position Crossover Cable
VF Connector Pin Assignments
1. 2- wire operations 2. 4-wire operations w/o TEK leads
3. 4-wire operations with TEK leads
Connector J6
Table E-1 VF Connector Pin Assignments Models 3810 and
3810 Dial Connector
3820 Dial/Leased Connector
RS-232
Signal
EIA-232-D Pin Assignments
Table E-3 EIA-232-D Pin Assignments
RS-366-A
Signal Source
EIA RS-366-A Pin Assignments
Table E-4 EIA RS-366-A Pin Assignments
Overview
ITU-T V.25bis Dialing Commands F and Response
Call Request Commands
Call Request with Number Provided CRN
Call Response
Call Answer Commands
Call Connecting CNX
Where xx is
List Stored Number Response LSN
Command Response
Program Normal PRN
Request List of Stored Numbers RLN
Equivalent
Table F-1 V.25bis Commands
V.25bis Command
AT Command Result Code Equivalent
Answer/Originate Mode
Default Configuration Options G
Table G-1 1 of Factory Default Configuration Options
Configuration Option
Sync Leased Answer/Originate Mode Default Settings
Table G-1 2 of Factory Default Configuration Options
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Sync Dial Default Settings
Table G-1 3 of Factory Default Configuration Options
Configuration Option
Async Dial and UNIX Dial Default Settings
Sync Dial Default Settings
Table G-1 4 of Factory Default Configuration Options
Configuration Option
Async Dial and UNIX Dial Default Settings
3810-A1-001
Feature/Part Number
Equipment List H
Equipment
COMSPHERE 3800 Series Modems
September
3810-A2-GB30-30
Glossary
enabled
Glossary-3
Glossary
demodulation
Erasable programmable read-only memory
menu tree
ITU-T ITU-T V.22bis ITU-T V.27ter ITU-T ITU-T ITU-T V.32bis ITU-T
ITU-T V.42bis ITU-T JM8 keypad LCD leased line LED
local analog loopback long space disconnect loopback test LSD
physical address
off-hook on-hook Originate mode parity PBX permissive interface
power-up self-test product code programmable interface protocol PSTN
MNP modem modulation network network address NIM NMS
pulse dialing
Sync Dial
3810-A2-GB30-30
COMSPHERE 3800 Series Modems
Glossary-10
September
Numbers
Index
Page
Page
Page
Page
Page
Set Admin PsWd
00282600
Seepage
3810-A2-GB30-30
3810-A2-GB30-30