gb Troubleshooting
My Headset does not work with my phone.
POSSIBLE CAUSE | SOLUTION | |
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Headset was not in discovery mode when | See page 14 “Pairing”. | |
mobile phone menu selections were made. | ||
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Incorrect menu selections were | See page 14 “Pairing”. | |
made on your cellular phone. | ||
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I DID NOT ENTER MY PASS KEY.
POSSIBLE CAUSE | SOLUTION | |
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Your phone did not locate the headset. | Repeat the pairing process on page 14. | |
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Incorrect menu selections were | Repeat the pairing process on page 14. | |
made on your cellular phone. | ||
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Callers cannot hear me.
POSSIBLE CAUSE | SOLUTION | |
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Mute is turned on. | Press both sides of the | |
volume/mute button simultaneously. | ||
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I cannot hear caller/dialLing tone.
POSSIBLE CAUSE | SOLUTION | |
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The headset is not turned on. | Press the call control button for 2 seconds until you hear | |
a beep or see the headset status indicator glow blue. | ||
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Your headset is out of range. | Move the headset closer | |
to the phone or Bluetooth device. | ||
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Your headset battery is flat. | Charge your battery using the AC | |
power adapter supplied. | ||
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The listening volume is too low. | Press the top part of the volume/mute button | |
to increase the sound heard in the headset. | ||
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