EN Troubleshooting
EN | My Headset does not work with my phone. | |
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| POSSIBLE CAUSE | SOLUTION |
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| Headset was not in discovery mode when | See page 6 “Pairing”. |
| mobile phone menu selections were made. | |
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| Incorrect menu selections were | See page 6 “Bluetooth Pairing”. |
| made on your mobile phone. | |
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EN | I DID NOT ENTER MY PASSword. | |
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| POSSIBLE CAUSE | SOLUTION |
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| Your phone did not locate the headset. | Repeat the pairing process on page 6. |
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| Incorrect menu selections were | Repeat the pairing process on page 6. |
| made on your mobile phone. | |
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EN | Callers cannot hear me. | |
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| POSSIBLE CAUSE | SOLUTION |
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| Mute is turned on. | Press both sides of the |
| volume/mute button simultaneously. | |
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EN | I cannot hear caller/dialling tone. | |
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| POSSIBLE CAUSE | SOLUTION |
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| The headset is not turned on. | Press the call control button for 2 seconds until you hear |
| a beep or see the headset status indicator glow blue. | |
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| Your headset is out of range. | Move the headset closer |
| to the phone or Bluetooth device. | |
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| Your headset battery is flat. | Charge your battery using the |
| AC power adapter. | |
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| The listening volume is too low. | Press the top part of the volume/mute button |
| to increase the sound heard in the headset. | |
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