Polar RS800CX Customer Service Information, Care and Maintenance, Caring For Your Product

ENGLISH

12. CUSTOMER SERVICE INFORMATION

Care and Maintenance

Caring For Your Product

Like any electronic device, the Polar training computer should be treated with care. The suggestions below will help you fulfill guarantee obligations and enjoy this product for many years to come.

Connector: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (eg. steel wool or cleaning chemicals).

Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.

Check the label on your strap to see if it is machine washable. Never put the strap or the connector in a dryer!

Training computer and sensors: Keep your training computer and sensors clean. To maintain the water resistance, do not wash the training computer or the sensors with a pressure washer. Clean them with a mild soap and water solution and rinse them with clean water. Do not immerse them in water. Dry them carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals.

Keep your training computer and sensors in a cool and dry place. Do not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet towel). The training computer and heart rate sensor are water resistant, and can be used in water activities. Other compatible sensors are water resistant, and can be used in rainy weather. Do not expose the training computer to direct sunlight for extended periods, such as by leaving it in a car or mounted on the bike mount.

Avoid hard hits to the training computer and the sensors, as these may damage the sensor units.

Operating temperatures are -10 °C to +50 °C / +14 °F to +122 °F.

Service

During the two-year guarantee/warranty period we recommend that you have service, other than battery replacement for the heart rate sensor, done by an authorized Polar Service Center only. The warranty does not cover damage or consequential damage caused by service not authorized by Polar Electro. For further information, see Limited International Polar Guarantee (page 66).

For contact information and all Polar Service Center addresses, visit www.polar.com/support and country-specific websites.

Changing Batteries

Have the battery replaced by an authorized Polar Service Center. Avoid opening the sealed battery cover.

To change the batteries of the training computer and heart rate sensor yourself, carefully follow the instructions in Changing Training Computer Battery. For video tutorials on how to change the batteries, go to http://www.polar.com/en/polar_community/videos.

Before battery change, transfer all data from your training computer to Polar Prorainer 5 to avoid data loss. For more information see Polar ProTrainer 5 help.

If you would prefer Polar to replace the battery, contact an authorized Polar Service Center.

60Customer Service Information