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| Troubleshooting the Polycom VVX 1500 D Phone | |
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Upgrading the Polycom VVX 1500 D Phone | |||
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Symptom | Problem | Corrective Action | |
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The VVX 1500 D phone will not | The VVX 1500 D phone is not | Do the following: | |
upgrade when provisioned by a | running Polycom UC Software | • Upgrade the VVX 1500 D phone to UC | |
Polycom CMA system. | 3.3.0 . | ||
Software 3.3.0 using the provisioning | |||
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| server. Refer to Upgrading the | |
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| Phone’s Software on page | |
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| • Ensure that the Polycom CMA system | |
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| is running software version 5.0 . | |
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| • Change the appropriate CMA | |
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| parameters through the phone’s user | |
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| interface. Refer to Enabling | |
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| Provisioning Using a Polycom CMA | |
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| System on page | |
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| The software on the VVX 1500 D phone | |
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| can now be upgraded through the | |
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| Polycom CMA system. | |
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