Troubleshooting via the System Status Menu
The tables on the following pages display the list of alarm types, display messages, and description of the error.
Alarm | Message | Error Description | Action |
Config | GW software version | Conflicting software versions on two | Upgrade the down rev. |
| difference | SpectraLink 8000 Telephony |
|
|
| Gateways |
|
Config | No IP address | No IP address set in configuration | Set IP address for |
|
|
| SpectraLink 8000 Telephony |
|
|
| Gateway. |
Config | No Ethernet address | Bad software or bad flash memory | Call Polycom Customer |
|
|
| Service. |
Config | No Flash1 data | Bad software or bad flash memory |
|
Config | Too many wireless | More than five SpectraLink 8000 | Check the SpectraLink 8000 |
| gateways | Telephony Gateways on the | SVP Server for QOS setting |
|
| network without correct SpectraLink | in SpectraLink 8000 |
|
| 8000 SVP Server setup | Telephony Gateway setup |
|
|
| menu, or remove SpectraLink |
|
|
| 8000 Telephony Gateways |
|
|
| from the network. |
Config | Unexpected SVPII | A SpectraLink 8000 SVP Server is | Check the SpectraLink 8000 |
| box found on net | on the network, but the gateway is | SVP Server for QOS setting |
|
| not configured to use it. | in SpectraLink 8000 |
|
|
| Telephony Gateway setup |
|
|
| menu. |
Config | No SVPII box | System is setup to use a | Check the status of the |
| available on net | SpectraLink 8000 SVP Server, but | SpectraLink 8000 SVP |
|
| none is available. | Server. |
PN: | 95 |
