Customer Support, Icons and Conventions | Polycom 1725-36028-001

Deploying Enterprise-Grade Wi-Fi Telephony

SpectraLink 8000 Telephony Gateway Administration Guide

Deploying Enterprise-Grade Wi-Fi Telephony

Available at http://www.polycom.com/common/documents/products/voice/m obile/bestpractices_SLNK_032708.pdf

Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless

Telephones

Available at http://www.polycom.com/common/documents/products/voice/m obile/deployment_guide_SLNK_03-08.pdf

Customer Support

Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at

(800)775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

For Technical Support: technicalsupport@polycom.com

For Knowledge Base:

http://www.polycom.com/usa/en/support/voice/voice.html

For Return Material Authorization: rmacoordinator@polycom.com

Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.

Note these instructions carefully.

Label This typeface indicates a key, label, or button on SpectraLink hardware.

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Polycom 1725-36028-001 Customer Support, Icons and Conventions, Deploying Enterprise-Grade Wi-Fi Telephony, Telephones

Contents

SpectraLink 8000 Telephony Gateway Administration GuideUtilizing SpectraLink Radio Protocol SRP Trademark Information Patent InformationCopyright Notice Contact Information About This Guide Polycom Model NumbersReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRP Customer Support Icons and ConventionsDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Contents Telephone Interface ConfigurationInstallation and Configuration Steps Site Preparation 5 Pre-Installation Verification 6 Install SpectraLink 8000 Telephony Gateway7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 Telephony Network Configuration Set or Change PasswordTelephone Line Configuration Features Programming Menu Troubleshooting via the System Status Menu Safety NoticesIndex Wireless Device Planning Worksheet SpectraLink Overview System Architecture SpectraLink Voice Priority SVP and Quality of Service System Timing SpectraLink Wireless Telephones System SpeedSystem Components SpectraLink 8000 Telephony Gateway Ethernet switch Access pointsRouter Administrative computer SpectraLink 8000 SVP Server System Diagram Ethernet switch The Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Installation and Configuration Steps ConditionalPage Site Preparation Required Materials Grounding materials per section below Grounding Instructions Network infrastructure LAN RequirementsIP addressing Location of SpectraLink 8000 Telephony Gateway and SVP Server Modem administration Telephone Interface ConfigurationPrepare Demarcation Demarc Blocks SpectraLink 8000 Telephony Gateway Administration Guide Assign and Program Telephone Ports Install Telephone Demarc BlocksConnect Telephone Lines to Demarc Blocks 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A Two-wire analog or digital demarc blockTelephone Ports Telephone Ports Four-wire digital demarc block Connector ATX denotes data transmitted from the telephone system to the Gateway Four-wire digital demarc block Connector B 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR BTelephone Ports Verify Pre-Installation Requirements Pre-Installation VerificationCheck Components Page Install SpectraLink 8000 Telephony Gateway Mount to Rack or WallConnector A is… To Mount Safety Mount the SpectraLink 8000 Telephony Gateway to rackMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructions All system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Install bonding straps Installing Multiple SpectraLink 8000 Telephony GatewaysMount Gateway Install IPC cables Connect power Connect five or more SpectraLink 8000 Telephony GatewaysConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LAN Status 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview SpectraLink 8000 Telephony Gateway Administration Guide SpectraLink 8000 Telephony Gateway Configuration Sequence Send All 11. Perform AP coverage test per Certifying the Wireless Telephones To Perform this Function Navigating through the Administration Console ScreensPress Page Connecting to the SpectraLink 8000 Telephony Gateway Connect via the Serial Port Select a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via Telnet Connecting via External Modem Configure modem internal settings US Robotics Sportster Connecting via Internal Modem Connect the modemPage Menu Option Main MenuFunction Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Telephone Line Configuration Adding or Changing a Handset 3. Write the MAC address on the Wireless Planning Device Worksheet Deleting a Handset 2. Use the arrow keys to highlight the line to be deleted3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Programming Analog PBX Features Programming Digital PBX FeaturesInterface Guide for your system 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Maintenance Software Updates FTP procedure Using FTPUpdating Larger Systems To transfer the software using FTP Updating Wireless Telephone Software Normal download messages Backup and Restore SpectraLink 8000 Telephony Gateway Configuration Download failure or recovery messages get config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status Unless noted otherwise, times are displayed using the format Error StatusD is day, HH is hours, MM is minutes, and SS is seconds Alarm Error Description Reset = reset SpectraLink 8000 Telephony Gateway Alarm 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Wireless Device Planning Worksheet Host Switch TypeWireless Telephones per AP Switch Port ID IP Address SpectraLink 8000 Telephony Gateway Administration Guide Safety Notices Page Index