1SpectraLink Radio Protocol: See Network Status section.

SpectraLink 8000 Telephony Gateway Administration Guide

Alarm

Message

Error Description

Action

Note: Radio alarms usually indicate internal software errors. Usually there will be no external indication of a problem.

Radio

Invalid Free Level

Internal software error

Call Polycom Customer

 

 

 

Service.

 

 

 

 

Radio

No IP Address

Internal software error

 

 

 

 

 

Radio

No IP Packet

Internal software error

 

 

 

 

 

Radio

IP Packet Error

An IP packet with insufficient IP

Possible network problem,

 

 

header length

contact network vendor.

Radio

SRP1 Packet Error

Incompatible software between

Call Polycom Customer

 

 

handset and SpectraLink 8000

Service.

 

 

Telephony Gateway

Provide software version

 

 

 

information.

Radio

SRP Invalid AID

Incompatible software between

Call Polycom Customer

 

 

handset and SpectraLink 8000

Service. Provide software

 

 

Telephony Gateway.

version information.

 

 

Possible network error.

If versions are compatible,

 

 

 

contact network

 

 

 

administrator.

Radio

SRP Invalid Hook

Incompatible software between

Call Polycom Customer

 

State

handset and SpectraLink 8000

Service.

 

 

Telephony Gateway

Provide software version

 

 

 

information.

Radio

Key Buffer Full

Key presses are too fast to

Slower key presses

 

 

process.

 

Radio

SRP Opcode Error

Incompatible software between

Call Polycom Customer

 

 

handset and SpectraLink 8000

Service.

 

 

Telephony Gateway

Provide software version

 

 

 

information.

Radio

Unknown Timeout

Internal software error

Call Polycom Customer

 

State

 

Service.

Radio

Unknown line event

Internal software error

 

 

 

 

 

Radio

Unknown SRP event

Internal software error

 

 

 

 

 

Radio

SRP event alloc failed

Too many network events

Contact network

 

 

queued for handset. Possible

administrator.

 

 

network problem or

 

 

 

interference.

 

Radio

Audio TX queue not

Unable to process all

Contact Polycom Customer

 

empty

transmissions within 10 ms.

Service to diagnose traffic

 

 

Indicates high traffic on network

problem.

1SpectraLink Radio Protocol: See Network Status section.

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Polycom 1725-36028-001 Alarm, Message, Error Description, Action, SpectraLink Radio Protocol See Network Status section