Polycom 1725-36028-001 manual Backup and Restore SpectraLink 8000 Telephony Gateway Configuration

Models: 1725-36028-001

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Download failure or recovery messages

Software Maintenance

Message

Server Busy

TFTP ERROR(x):yy

Erase Failed

Waiting

(Internal

Errors)

Download failure or recovery messages

The following display messages indicate a failure or recovery situation during the download process.

Description

Handset is attempting to download from a Download Master that is busy downloading other phones and refusing additional downloads. The handset will automatically retry the download every few seconds.

A failure has occurred during the TFTP download of one of the files. (x) = The file number which was being downloaded; yy is an error code describing the particular failure. Possible error codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the TFTP server configuration.

81 = File put into memory did not CRC. The handset will attempt to download the file again.

FF= Timeout error. TFTP server did not respond within a specified period of time. Download process failed to erase the memory in the handset. This operation will retry.

Handset has attempted some operation several times and failed, and is now waiting for a period of time before attempting that operation again.

OE = Error while writing the Flash (return handset to factory) OF = No functional code (return handset to factory)

Backup and Restore SpectraLink 8000 Telephony Gateway Configuration

Proper software maintenance activities include backing up the system to safeguard the configuration of the SpectraLink 8000 Telephony Gateway. FTP is used to copy the Gateway configuration (filename config.bin) from the SpectraLink 8000 Telephony Gateway for backup purposes. The files can then be restored to the system as needed, also using FTP.

The following is an example of software transfer using FTP.

FTP commands may vary depending on your FTP program.

To copy the configuration from/to the SpectraLink 8000 Telephony

Gateway:

1.Connect to the SpectraLink 8000 Telephony Gateway.

2.Log in using the administrator login and password. A login confirm message will display, followed by the FTP> prompt.

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Page 89
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Polycom 1725-36028-001 manual Backup and Restore SpectraLink 8000 Telephony Gateway Configuration