SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

 

 

 

Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation

 

 

 

 

 

 

 

Message

Description

Action

 

 

 

 

 

 

 

DCA Timeout

The handset has detected a fault for which it

Turn the handset off then on again. If error

 

 

 

cannot recover, possibly due to a failure to

persists, contact SpectraLink Technical

 

 

 

acquire any network.

Support and report the error.

 

 

 

 

 

 

 

DHCP Error (1-5)

DHCP Error 1

The handset cannot locate a DHCP server.

 

 

 

 

It will try every 4 seconds until a server is

 

 

 

 

located.

 

 

 

DHCP Error 2

The handset has not received a response

 

 

 

 

from the server for a request to an IP

 

 

 

 

address. It will retry until a server is found.

 

 

 

DHCP Error 3

The server refuses to lease the handset an

 

 

 

 

IP address. It will keep trying.

 

 

 

DHCP Error 4

The server offered the handset a lease that

 

 

 

 

is too short. The minimum lease time is 10

 

 

 

 

minutes but SpectraLink engineers

 

 

 

 

recommend at least one hour minimum

 

 

 

 

lease time. The handset will stop trying.

 

 

 

 

Reconfigure the server and power cycle the

 

 

 

 

handset.

 

 

 

DHCP Error 5

Failure during WEP Key rotation process

 

 

 

 

(proprietary feature).

 

 

 

 

 

 

 

DHCP Lease Exp

y…y = DHCP server IP address DHCP is not

The handset failed to renew its DHCP

 

 

yyy.yyy.yyy.yyy

responding to renewal attempts (at least one

lease, either because the DHCP server is

 

 

 

renewal succeeded)

not running, or because the configuration

 

 

 

 

has been changed by the administrator.

 

 

 

 

The handset will attempt to negotiate a

 

 

 

 

new lease, which will either work, or

 

 

 

 

change to one of the above DHCP errors (1-

 

 

 

 

4).

 

 

 

 

 

 

 

DHCP NACK error

y…y = DHCP server IP address

The DHCP lease currently in use by the

 

 

yyy.yyy.yyy.yyy

DHCP server explicitly refused renewal

handset is no longer valid, which forces the

 

 

 

 

handset to restart. This problem should

 

 

 

 

resolve itself on the restart. If it does not,

 

 

 

 

the problem is in the DHCP server.

 

 

 

 

 

 

 

DL Not On Sector

Handset software download files are

Download new software from the

 

 

 

incorrect or corrupted

SpectraLink site per Software

 

 

 

 

Maintenance.

 

 

 

 

 

 

 

DO NOT POWER OFF

The handset is in a critical section of the

None. Do not remove the battery or

 

 

 

software update

attempt to power off the phone while this is

 

 

 

 

displayed. Doing so may require the phone

 

 

 

 

to be returned to SpectraLink to be

 

 

 

 

recovered.

 

 

 

 

 

 

 

Duplicate IP

The handset has detected another device

If using DHCP, check that the DHCP server

 

 

 

with its same IP address

is properly configured to avoid duplicate

 

 

 

 

addresses.

 

 

 

 

If using Static IP, check that the handset

 

 

 

 

was assigned a unique address

 

 

 

 

 

 

 

Erase Failed

Download process failed to erase the

Operation will retry but may eventually

 

 

 

memory in the handset.

report the error "int. error: 0F" Power cycle

 

 

 

 

the phone.

 

 

 

 

 

 

PN: 72-1084-02-G.doc

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Polycom 72-1084-02, SX-200 ICP, Mitel Networks 3300 manual Do not Power OFF