SpectraLink Corporation | Configuration and |
| Mitel Networks 3300 and |
Numbers racing across the handset display indicate AP information is being obtained. A Waiting message indicates the system is not configured properly and the handset cannot find any APs.
Solving coverage issues
Coverage issues are best resolved by adding and/or relocating access points.
Overlap issues may be resolved by reassigning channels to the access points or by relocating the access points. See the Troubleshooting section Access Point Problems for more information.
9.2Diagnostics Mode
The Diagnostics Mode is used to evaluate the overall quality of the link between the handset, AP, and infrastructure side equipment, such as Call Agent, NetLink SVP Server, and gateways. Unlike Site Survey, the Diagnostics Mode is used while the functional code is running, and during a call.
When Diagnostics Mode is turned on in the Admin menu, the handset can display diagnostic screens any time it is active (in a call).
The display of information is instigated by pressing the MENU key. Only four of the diagnostic counters listed below can be shown at a time. Pressing the MENU key multiple times will cycle through the various counters and the normal off hook (Call Agent) display. The numeric icon at the top of the display indicates what screen number is being displayed. For example the first time the MENU key is pressed, the 1 icon is shown, and the first four counters are displayed, the next time it is pressed, the 2 icon is shown, and the next four counters are displayed, the counters will be cycled through in this fashion until there are no more counters to be displayed. After all the counters have been displayed, the screen returns to the normal off hook Call Agent screen.
Note that the normal used of the MENU key is not available if Diagnostics Mode is enabled.
The information provided by the Diagnostics Mode includes:
Screen 1
•Missed receive packet count since power up (MissedRcvCnt)
•Missed transmit packet count since power up (MissedXmtCnt)
•Receive retry count since power up (RxRetryCount)
•Transmit retry count since power up (TxRetryCount)
M | i | s | s | e | d | R | c | v | C n t | n n n n n | ||||||
M | i | s | s | e | d | X | m | t | C n t | n n n n n | ||||||
R | x | R e | t | r | y | C | o | u | n | t | n | n | n | n | n | |
T | x | R e | t | r | y | C | o | u | n | t | n | n | n | n | n | |
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