Troubleshooting

Service and Support

If you have any questions or problems with your UPS, call for service at one of the following telephone numbers and ask for a UPS technical representative:

In the United States In Canada

All other countries

1-800-365-4892

1-800-461-9166

1-919-870-3149

Please have the following information ready when you call for service:

:Model number

:Serial number

:Version number (if available)

:Date of failure or problem

:Symptoms of failure or problem

:Customer return address and contact information

Upgrading

The Powerware 9150 features easy on-site upgrading. The following table shows the available upgrades:

Unit/Batteries

8 kVA, 32 internal batteries

8 kVA, 48 internal batteries

10 kVA, 48 internal batteries

Available Upgrades

10 kVA

10 kVA, 12.5 kVA

12.5 kVA

To order an upgrade or obtain more information contact your local Powerware Corporation representative or call 1-800-365-4892 and ask for Maintenance Contracts.

Powerware® 9150 User’s Guide : www.powerware.com

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