Trouble Shooting
1.No display on LCD or the unit does not operate when the power is on.
Check the connection of power cable and the environment of power outlet is normal.
Make sure the power voltage matches the voltage of your power outlet.
If the duplicator was stored in a location where the temperature dropped below 32°F (0°C) within the past 24 hours, leave the duplicator in a warm room with temperatures at least 65°F
(19°C) for 4 hours prior to powering it on.
2.READER cannot read disc.
Check the format of the master CD/DVD or the master CD/DVD itself for damage.
Your master disc may be copy protected. Normally, most of the DVD and some of the CD you have purchase from stores have been copy protected.
Use the Writers to read your master disc by selecting one of writers as the Master Reading Source (Please refer to “Tutorial IV – Select the Master Reading Source”); if it works, make a copy of your master disc and treat the copy as the new master. Then set the Master Reading Source back to the READER and
try again.
3.Buttons do not function.
Maybe it is still busy on a task. Give it sometime and press it again. If it still doesn’t work, turn off the machine, and then
restart the machine after a minute.
4.Copy completed but the copies are not readable / executable?
Use “compare” feature to check the copied disc.
Based on our experience, the quality of your media plays a big role on this part. Try to use high quality media to prevent such problems.
Please use another DVD/CD player/ROM to test the copied media. Sometimes, your DVD/CD Player/ROM may not be compatible with recordable DVD/CD disc.
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