Q-See QS SERIES setup guide Activating DNS Domain Name Server, Connecting VIA a Modem, Pppoe

Models: QS SERIES

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CONFIRMING THAT PORTS ARE OPENED

Whether you used UPnP or DMZ to open your ports, you should confirm that they have been opened without being blocked by going to www.canyouseeme.org using a computer connected to the same router as the DVR.

STEP 1. Enter “80” into the box labeled

“What Port?”

Browser - Windows Internet Explorer

 

 

http://canyouseeme.org/

1.4 ACTIVATING DNS (DOMAIN NAME SERVER)

Once you have completed the previous sections, you are able to operate your DVR remotely. However, in order to activate features such as the ability to send e-mail alerts from your system as well as being able to access it using a conventional web address, you will need to obtain the DNS (Domain Name Server) number. You will be obtaining this number from your router and entering it into the appropriate field within your DVR’s Network Setup window.

STEP 2. Click on the Check button

Open Port Check Tool

CanYouSeeMe.org - Open Port Check Tool

STEP 3. You should see a green “Success” message.

If you get a red error message, you will need to return to the DVR’s Network Settings page and change the Web Port to 81, 83 or 85 and click Apply to save your changes. The DVR will need to reboot to use the new settings. You can then reattempt the check by entering that new number in the Port field.

This page will serve as a free utility for remotely verifying a port is open or closed. It will be useful for users who wish to check to see if a server or ISP is blocking certain ports.

Your IP: 81.919.622.24

What Port?

Check

Success: I can see your service on

81.919.622.24 on port (80)

Your ISP is not blocking port 80

PICTURE 1-8

STEP 4. Repeat for ports 100 and 9000. If ports 100 and 9000 are blocked, then use a number in that range (ie; 110, 9100, etc.)

This website will also display your Public IP address near the top of the page above the box where you entered your port number. This is the number which you will use to access the DVR using a web browser or your mobile device from outside of your local network (away from the building in which your DVR is located). Please note that if you had to use a different port number than 80 for the web port, you will have to add a colon (:) and that port number to the end of the address shown. Example 82.919.622.24:81.

1.3CONNECTING VIA A MODEM

PPPOE

If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will want to select the PPPOE option in the NETWORK options. This method is instead of UPnP or DMZ and only applies if you are not using a router.

Contact your ISP for the User Name and Password needed for the router. Select PPOE from the Type pull-down menu and hit OK. Enter the User Name and Password into the appropriate fields.

PICTURE 1-9

STEP 1. Open a web browser and enter your router’s IP gateway address into the address bar. This address is the second set of numbers you wrote down in Section 1.1 Obtain an IP Address and it ends with 001. This should open your router’s control panel.

STEP 2. Locate your router’s Status window (it may also be named “Information” or “Info”), it will list the

DNS number – copy this down.

Browser - Windows Internet Explorer

 

 

http://81.919.622.24

 

Router

 

 

 

 

 

SETTINGS

STATUS

DEVICE INFO

 

DEVICE INFORMATION

LOGS

 

 

All of your Internet and network connection details a

STATISTICS

 

 

WAN

 

INTERNET SESSIONS

 

MAC Address : 00:24:01:77:f9:00

ROUTING

 

 

 

IP Address : 81.919.622.249

WIRELESS

 

 

 

Subnet Mask : 255.255.255.0

 

 

Default Gateway : 81.919.622.24

 

 

Primary DNS Server : 10.6.196.6

 

 

Secondary DNS Server : (null)

 

 

Advanced DNS : Disabled

PICTURE 1-10

Each brand of router is different. Picture 1-10shows an example of the location of the DNS number in a router’s status window.

STEP 3. Return to the Network Setup window in your DVR and enter the DNS number into the field marked DNS using the Virtual Keyboard.

In cases where the DNS number on your router only shows one or two digits in a section you should enter zeroes BEFORE the number(s) to complete the three-digit section.

STEP 4. Click Apply to save your changes before exiting the window. You will need to restart your DVR for the changes to take effect. If you are continuing on with the next section, Setting up DDNS, you can wait until making those settings before restarting.

NETWORK SETUP

TYPE DHCP

MEDIA PORT 09000

WEB PORT 00080

IP ADDR 196.281.941.066

AUTO 075.004.019.001

DNS

010 . 006 . 196 . 006

 

 

 

 

 

 

 

OPEN CLOSE

 

DDNS SETTINGS

UPNP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DEFAULT

 

 

APPLY

 

 

EXIT

PICTURE 1-11

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Q-See QS SERIES Activating DNS Domain Name Server, Connecting VIA a Modem, Confirming That Ports are Opened, Pppoe