Quadra-Fire CASTINS-CWL H. Frequently Asked Questions, Issues, Solutions, Castile Pellet Insert

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			Castile Pellet Insert
H. Frequently Asked Questions
	ISSUES		SOLUTIONS
1.	Metallic noise.	1.	Noise is caused by metal expanding and contracting as
			it heats up and cools down, similar to the sound pro-
			duced by a furnace or heating duct. This noise does not
			affect the operation or longevity of your appliance.
2.	Ash buildup on glass.	2.	This is normal. Clean the glass.
3.	Glass has turned dirty.	3.	Excessive build up of ash. The lower burn settings will
			produce more ash, the higher burn settings produce
			less. The more it burns on low the more frequent clean-
			ing of the glass is required.
4.	Fire has tall fl ames with black tails and is lazy.	4.	The feed rate needs to be reduced or the fi repot needs
			cleaning. Heat exchanger or exhaust blower needs
			cleaning.
5.	Smokey start-up or puffs of smoke from the airwash.	5.	Either the fi repot is dirty or there is too much fuel at
			start-up and not enough air. Close down feed rate 1/4
			(6mm) inch at a time until this no longer happens.
6.	Large fl ame at start-up.	6.	This is normal. Flame will settle down once the fi re is
			established.

CAUTION

Odors and vapors released during initial operation.

•Curing of high temperature paint.

•Open windows for air circulation.

Odors may be irritating to sensitive individuals.

August 20, 2009 250-7251G Page 27