R
Castile Pellet Insert
Symptom | Possible Cause | Corrective Action |
Convection blower fails to | No call light. | Defective control box. |
start. |
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|
| #1 snap disc defective. | Replace snap disc. |
| Blower not plugged in. | Check that blower is plugged into wire har- |
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| ness. |
| Blower is defective. | Replace blower. |
| Control box is defective. | Replace control box. |
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|
Exhaust blower fails to | Blower not plugged in. | Check that blower is plugged into wire har- |
start or does not shut off. |
| ness. |
| Blower is clogged with ash. | Clean exhaust system. |
| Blower is defective. | Replace blower. |
| Control box is defective. | Replace control box. |
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|
Large, lazy fl ame, orange | Dirty appliance. | Clean appliance, including fi repot, heat |
color. Black ash on glass. | Poor fuel quality, high ash content. | exchangers and venting system. Remove |
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| stainless steel baffl e from fi rebox to clean |
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| ash from on top of baffl e. Clean behind rear |
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| brick panels. Change fuel brand to pre- |
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| mium. |
| Firepot |
|
| closed. | Check that fi repot |
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| closed. |
| Excessive amount of fuel. | Reduce feed rate using feed rate adjustment |
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| control rod located inside hopper. |
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Nuisance shutdowns. | Low fl ame. | Increase feed by opening feed rate adjust- |
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| ment control rod located inside hopper. |
| Sawdust buildup in hopper. | Clean hopper, see page 31. |
| Feed motor is reversing. | Check for good connections between feed |
|
| motor and wire harness. |
| Defective thermocouple. | Replace thermocouple. |
| Defective control box | Replace control box. |
| Firepot more than 1/2 full | See page 31 for detailed instructions for |
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| “High Ash Fuel Content Maintenance” |
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Appliance calls for heat. | Thermocouple is defective or not properly | Check connections on thermocouple or |
Call light illuminates. | plugged in. | replace if defective. |
Exhaust blower starts. |
| A fl ashing yellow light on the control box |
No feed or igniter. |
| indicates a problem with the thermocouple. |
| Defective control box | Replace control box. |
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Page 30 | August 20, 2009 |