Catalog Number: 1900.10H
Effective 08/01/10
LIMITED WARRANTY
RAYTHERM - TYPES H AND WH
Models: 133 - 4001
SCOPE
Raypak, Inc. (Raypak) warrants to the original owner that all parts of this heater which are actually manufactured by Raypak will be free from defects in materials and workmanship under normal use and service for the specified warranty periods and subject to the conditions set forth in this Limited Warranty. Labor charges and other costs for parts removal or reinstallation, shipping and transportation are not covered by this Limited Warranty, but are the owner’s responsibility.
EFFECTIVE DATE
The Effective Date of this Limited Warranty is the date of original installation if properly documented; if you are not able to provide documentary proof of the date of original installation, the Effective Date will be the date of manufacture plus 30 days.
HEAT EXCHANGER WARRANTY PERIODS
Domestic Hot Water
Five (5) years from Effective Date. Includes copper heat exchanger with bronze or cast iron waterways.
Ten (10) years from Effective Date. Includes only cupro-nickel heat exchanger with bronze or cast iron waterways. Space Heating (Closed Loop System)
Ten (10) years from Effective Date. Includes both cupro-nickel and copper heat exchanger with bronze or cast iron waterways. Thermal Shock Limited Warranty
Twenty (20) years from Effective Date against “Thermal Shock” (excluded, however, if caused by heater operation at large changes exceeding 150ºF between the water temperature at intake and heater temperature, or operating at heater temperatures exceeding 230ºF).
ANY OTHER PART MANUFACTURED BY RAYPAK
One (1) year from Effective Date.
THIS LIMITED WARRANTY WILL BE VOID IF THE HEATER RATING PLATE IS ALTERED OR REMOVED.
ADDITIONAL WARRANTY EXCLUSIONS
This Limited Warranty does NOT cover units moved from their original installation location or conditions including failures or malfunctions resulting from:
1.Failure to properly install, operate or maintain the heater in accordance with our printed instructions provided;
2.Abuse, misuse, alteration, accident, fire, flood and the like;
3.Sediment or lime build-up, freezing, or other conditions causing inadequate water circulation;
4.High velocity flow exceeding heater design rates;
5.Failure of connected systems devices, such as pump or controller;
6.Use of non-factory authorized accessories or other components in conjunction with the heater system;
7.Failing to eliminate air from, or replenish water in, the connected water system;
8.Chemical contamination of combustion air or use of chemical additives to water.
REPAIR OR REPLACEMENT
At its option, Raypak will repair or replace a defective part(s) in accordance with the terms of this Limited Warranty, if it fails in normal use and service during its specified warranty period. The failed part must first be returned to Raypak if requested, with transportation charges prepaid, and all applicable warranty conditions found satisfied. The repair or replacement part will be warranted for only the unexpired portion of the original Limited Warranty. Raypak makes no warranty whatsoever on parts not manufactured by it, but Raypak will apply any such warranty as may be provided to it by the parts manufacturer.
HOW TO MAKE A WARRANTY CLAIM
You should immediately notify the original installer, supplying the model number and serial numbers of the unit, date of installation and description of the problem. The installer must then notify his Raypak distributor for instructions regarding the claim. If either is not available please contact Service Manager, Raypak, Inc. 2151 Eastman Avenue, Oxnard CA 93030 or call (805) 278-5300. In all cases proper authorization must first be received from Raypak before repair or replacement of any part.
EXCLUSIVE WARRANTY-LIMITATION OF LIABILITY
The Limited Warranty is the only warranty for this product and its component parts given by Raypak. No one is authorized to make any other warranties on Raypak’s behalf. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT
EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED IN THIS LIMITED WARRANTY. RAYPAK’S SOLE LIABILITY WITH RESPECT TO ANY DEFECT SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY. IT IS AGREED THAT RAYPAK SHALL HAVE NO LIABILITY WHETHER UNDER THIS LIMITED WARRANTY OR IN CONTRACT, TORT OR NEGLIGENCE OR OTHERWISE FOR CLAIMS FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING NO LIABILITY FOR DAMAGE FROM WATER LEAKAGE) WHICH ARE EXPRESSLY EXCLUDED, NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
We suggest you immediately record the model and serial number and date of original installation and retain this Limited Warranty Certificate along with your original proof of purchase and date of installation/start-up in the event warranty service is needed.
DO NOT RETURN THIS DOCUMENT TO RAYPAK. KEEP IT WITH YOUR HEATER OR BUSINESS RECORDS.
Name of Owner | Name of Installer |
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Owners Address | Telephone Number of Installer |
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Date of Installation | Installation Site |
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Model Number | Serial Number |
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RAYPAK, INC., 2151 Eastman Avenue, Oxnard, CA 93030 • (805) 278-5300 FAX (800) 872-9725 www.raypak.com
