Samsung CLX-6210FX manual Solving Other Problems, Paper feeding, Condition Suggested Solutions

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper feeding

CONDITION	SUGGESTED SOLUTIONS
Paper is jammed	Clear the paper jam. See page 71.
during printing.
Paper sticks	• Ensure there is not too much paper in the tray.
together.	The tray can hold up to 250 sheets of paper,
	depending on the thickness of your paper.
	• Make sure that you are using the correct type
	of paper. See page 38.
	• Remove paper from the tray and flex or fan the
	paper.
	• Humid conditions may cause some paper to
	stick together.
Multiple sheets of	• Different types of paper may be stacked in the
paper do not feed.	tray. Load paper of only one type, size, and
	weight.
	• If multiple sheets have caused a paper jam,
	clear the paper jam. See page 71.
Paper does not feed	• Remove any obstructions from inside the
into the machine.	machine.
	• Paper has not been loaded correctly. Remove
	paper from the tray and reload it correctly.
	• There is too much paper in the tray. Remove
	excess paper from the tray.
	• The paper is too thick. Use only paper that
	meets the specifications required by the
	machine. See page 33.
	• If an original does not feed into the machine,
	the DADF (or ADF) rubber pad may require to
	be replaced. See page 69.
The paper keeps	• There is too much paper in the tray. Remove
jamming.	excess paper from the tray. If you are printing
	on special materials, use the multi-purpose tray.
	• An incorrect type of paper is being used. Use
	only paper that meets the specifications
	required by the machine. See page 33.
	• There may be debris inside the machine. Open
	the front cover and remove the debris.
	• If an original does not feed into the machine,
	the DADF (or ADF) rubber pad may require to
	be replaced. See page 69.
Envelopes skew or	Ensure the paper guides are against both sides of
fail to feed correctly.	the envelopes.

82_Troubleshooting