Troubleshooting

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper drivers installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed on your computer.

A small gap appears around the outside of the device case

This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

131

Page 131
Image 131
Samsung EK-GC110ZWAXAR user manual Small gap appears around the outside of the device case