troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.
Power |
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Symptom | Explanation/Solution | |
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The camcorder does not turn on. | • Charge the battery by attaching the camcorder to a PC using the | |
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| • Is “Auto Power Off” set to “5 Min”? If no button is pressed for | |
| about 5 minutes, the camcorder automatically turns off. To disable | |
The power automatically turns off. | this option, change "Auto Power Off" to "Off." page 60 | |
| • The battery is almost discharged. Charge the battery by attaching | |
| the camcorder to a PC using the | |
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| • The temperature is too low. | |
| • The battery is not fully charged. Recharge the battery. | |
The battery discharges quickly. | • The battery reached the end of its lifespan and cannot be | |
recharged. | ||
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| Contact your nearest Samsung authorised service centre to | |
| purchase a replacement. | |
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Display |
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Symptom | Explanation/Solution | |
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The recorded image is wider or | • You should check the resolution before you record. | |
narrower than the original image. | pages 45 | |
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Unknown indicator appears on the | • A warning indicator or message appears on the screen. | |
screen. | pages 76, 77 | |
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The image on the LCD screen looks | • Ambient light is too bright. Adjust the brightness and angle of the | |
dark. | LCD. pages 57 | |
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78