troubleshooting
Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.
WARNING INDICATORS AND MESSAGES
Power source
Message | Icon | Informs that ... |
| Action | |
Low Battery | - | The battery is almost | • Charge the battery by attaching the | ||
| camcorder to a PC using the | ||||
discharged. |
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| USB plug. | ||
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| • Check whether the battery is authentic. | ||
Check the authenticity | - | The battery can not pass |
| Change to an authentic Samsung | |
| battery. | ||||
of this battery | authenticity check. | • | |||
| We recommended you use only genuine | ||||
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| Samsung batteries in this camcorder. | |
Storage media
| Message | Icon | Informs that ... | Action |
| Insert Card |
| There is no memory card | • Insert a memory card. |
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| inserted in the card slot. | ||
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| • Delete unnecessary files on the memory |
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| card. |
| Card Full |
| There is not enough space to | • |
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| record on the memory card. | storage media, and then delete files. | |
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| • Format the memory card. | |
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| • Change to another memory card which |
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| has enough free space. |
| Card Error |
| The memory card has a | • Eject and |
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| problem and the camcorder | If the problem persists, replace the | |
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| can’t recognise it. | memory card with a new one. |
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| • Eject and |
| Not Supported Card |
| The memory card is not | If the problem persists, replace the |
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| supported by this camcorder. | memory card with a recommended | |
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| card. |
| Not Formatted |
| The memory card is not | • Eject and |
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| problem persists, format the memory card | ||
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| formatted. | ||
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| using the camcorder. | |
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| The memory card was | • The camcorder cannot play the files |
| Not Supported |
| formatted by another device | because it does not support the memory |
| Format |
| and may still have images on | card’s file format. Format the card using the |
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| it. | camcorder or install and format a new card. |
| Low speed card. |
| The memory card does | • Change the memory card to a faster |
76 | Please record at a | - | not have enough speed to | one. ¬page 29 |
lower resolution. |
| record. | • Change to a lower resolution. | |
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