troubleshooting
Connecting to a computer
Symptom
Explanation/Solution
Your computer does not | • | Disconnect the | |
recognise your camcorder. |
| restart the PC, and then reconnect camcorder correctly. | |
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| • You need a video codec to play the file recorded on your | ||
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| camcorder. Install or run the | |
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| studio). | |
| • Check whether the | ||
Cannot play a video file properly | • | connected in the proper direction. | |
Disconnect the | |||
on a PC. | |||
| PC, restart the computer, and then reconnect the camcorder | ||
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| properly. | |
| • Your computer may not have the necessary performance | ||
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| specifications to play back a video file. Check the recommended | |
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| computer specifications. | |
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| ||
| • Exit the | ||
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| computer. | |
| • | ||
• | Set “PC Software” to “On” in the Settings menu. ¬page 61 | ||
properly. | • | The | |
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| occurs, access My Computer or Windows Explorer, open the | |
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| drive that corresponds to your camcorder, find | |
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| then run IStudio.exe. | |
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| • Video playback or sound may stop temporarily depending on | ||
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| your computer. | |
The image or sound on your |
| The video or sound you have copied to your computer is not | |
• | affected. | ||
camcorder is not played on your | If your camcorder is connected to a computer that does not | ||
computer properly. |
| support | |
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| play back correctly. | |
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| The video and sound you have copied to your computer are not | |
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| affected. | |
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| • Check the system requirements to play a video. ¬page 65 | ||
The playback screen is paused or | • Exit all other applications running on the computer. | ||
• | The transfer speed between the camcorder and PC is too slow, | ||
distorted. | |||
| causing the video to pause or distort. Please copy the file to your | ||
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| PC, and then play it back. | |
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