If you encounter any problem using your camcorder, check the following before asking for service repair. If these instructions do not solve your problem, contact the nearest Samsung authorized service center.

Symptoms and solutions

Power

Symptom

 

Explanation/Solution

 

 

 

The battery pack may not be installed on your memory camcorder.

 

 

Insert a battery pack to the memory camcorder.

The camcorder does not turn on.

The inserted battery pack may be discharged.

 

 

Charge the battery pack or replace it with a charged one.

 

If you use an AC power adaptor, make sure it is properly connected to the

 

 

wall outlet.

 

 

 

Is "Auto Power Off" set to "5 Min"?

 

 

If no button is pressed for about 5 minutes, the memory camcorder is

The power automatically turns

 

automatically turned off ( "Auto Power Off"). To disable this option, change

 

the setting of "Auto Power Off" to "Off" page 82

off.

 

The battery pack is almost discharged. Charge the battery pack or replace it

 

 

 

with a charged one.

 

Use the AC Power adaptor.

 

 

 

Power cannot be turned off .

Remove the battery pack or unplug the AC power adaptor, and connect the

 

power supply to the camcorder again before turning it on.

 

 

 

 

 

The temperature when using the camcorder is too low.

The battery pack is quickly

The battery pack is not fully charged. Charge the battery pack again.

discharged.

The battery pack reached its lifespan and cannot be recharged.

 

 

Use another battery pack.

 

 

 

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Samsung SC-MX20H, SC-MX20ER, SC-MX20EL, SC-MX20B Symptom Explanation/Solution, Is Auto Power Off set to 5 Min?