Chapter 10 | General Printing Problems |
Selecting the Default Printer
If you did not select this printer as the default, you’d better select it as the default printer before attempting to print a document.
To set the default printer, proceed as follows:
1)Select Start ➝ Settings ➝ Printers from the Windows task bar.
2)
3)Select File ➝ Default Printer.
Problem |
| Cause & Solution |
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The printer does not | ● | Check if the power cord is plugged in. |
● | The printer cable is not connected properly. | |
| ● | The printer cable is defective. Check the cable |
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| and replace it, if necessary. |
| ● | The printer port is configured incorrectly. |
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| Check Pinter Setting in Windows to make sure |
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| that the print job is being sent to the correct |
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| port (for example, LPT1). |
| ● | A paper jam has occurred. Remove the jammed |
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| paper. |
| ● | This printer is not selected as the default. |
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| Check the default printer. |
| ● | The printer driver may be incorrectly installed. |
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| Remove the existing printer driver, and |
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| the printer driver. |
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Printer prints, but no | ● | Make sure the tape is removed from the |
characters appear |
| printhead. |
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| See 'Installing the Print Cartridges' on page |
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| for more information. |
| ● | Check the print cartridges to be sure they are |
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| correctly installed. See 'Installing the Print |
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| Cartridges' on page |
| ● | Check to see if the print cartridge ink is low or |
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| empty. |
| ● | Make sure print media is loaded in the printer. |
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Chapter 10
Problem |
| Cause & Solution |
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The paper does not feed | ● | Make sure the print media is loaded correctly. |
into the printer |
| Remove and |
| ● | There is too many sheets in the Input Tray. |
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| Remove some papers. |
| ● | Do not mix paper types. |
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The data does not print | ● | The printer cable is not connected properly. |
correctly | ● | The printer driver may be incorrectly installed. |
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| Remove the existing printer driver, and |
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Printing is too slow | ● | Adjust the print quality setting. |
| ● | Graphics print more slowly than text. |
| ● | Colour prints more slowly than black and white. |
| ● | Special media prints more slowly than plain paper. |
| ● | Another running application affects print speed. |
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| Close the running program if not required. |
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Troubleshooting |