Troubleshooting | Samsung SCX-4216F manual

2Gently pull the paper out of the front output tray. Skip to Step 6.

3If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, open the rear cover.

4Remove the jammed paper by gently pulling it straight out.

8.6 TROUBLESHOOTING

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Samsung SCX-4216F manual Troubleshooting

Contents

Digital Laser MFP Your machine comes with the three user’s guides About the User’s Guides Contents Paper Handling Setting the Paper Type and Size for Printing Multiple Pages on One Sheet of Paper Printing Fuser Area or Around Tips for Avoiding Paper Jams When Printing Chapter a Printing from a Macintosh Installing Software Choosing Your Printer Vii Important Precautions and Safety Information Laser Safety Statement Recycling Ozone SafetyPower Saver Canadian Radio Interference Regulations Radio Frequency EmissionsFax Branding FCC Information to the User Ringer Equivalence Number You should also know that EC Certification Declaration of Conformity European CountriesApprovals and Certifications Replacing the Fitted Plug for UK Only Page British English American English Differences Between British and American English Getting Started CD-ROM UnpackingStarter Toner Cartridge Tape Clearance Space Selecting a Location Front View Understanding the Component LocationPaper Output Extension Paper Tray Bypass Tray Document Cover AC Power Cord Power Switch ParallelConnector Rear View Control Panel Functions Getting Started SCX-4016/4116 Installing the Toner Cartridge Getting Started Loading Paper Insert the paper stack into the paper tray Changing the Paper Size in the Paper Tray Jams Making Connections TAM lead For UK users only To the parallel port on your computer Cord into the AC socket on the machine and the other end Turning the Machine On Getting Started Power Save Mode Using the Save ModesToner Save Mode CCD Power Save Mode Installing Software About Samsung Software Printer Driver Feature Printer Driver Features Supported Operating System System RequirementsMinimal Requirements Recommended Boots up Installing Samsung Software in WindowsClick Install the Samsung Software on your PC Click Next Installing Software Installing Software Click Next Add New Hardware Wizard window appears. Click Next Installing the USB Driver in Windows 98/ Me Uninstalling the MFP Driver Uninstalling Samsung Software Uninstalling Samsung SmarThru After selecting the uninstall option, click Next Using the CD-ROM Click Uninstall the Samsung Software on your PC Paper Handling Size mm/in Input Source/Capacity Paper Tray Selecting Print MaterialsSize, Input Sources and Capacities Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Rear Output Slot Face up Printing to the Front Output Tray Face down To use the rear output slot Loading Paper in the Paper Tray Paper full Using the Bypass Tray Paper Handling Setting the Paper Type and Size for the Bypass Tray Copying Making Copies on the Document Glass Loading Paper for Copying Copying Document Feeder For SCX-4116/4216F Making Copies from the Automatic Copying Image Setting Copy OptionsContrast To select from the predefined copy sizes Reduced/Enlarged CopyTo fine-tune the size of copies Press Reduce/Enlarge Press No. of Copies Using Special Copy FeaturesNumber of Copies Auto Fit Copying Enlarge button while the Auto Fit copying is enabledClone Copying Press Start Copy or Start Copy/Fax to begin copying Collation Copying Press Start Copy or Start Copy/Fax again Side Copying Poster Copying Up or 4-up Copying Changing the Default Settings Setting the Time Out Option Printing Printing a Document If necessary, select the Orientation option Select the Samsung SCX-4x16 Series printer From the Document menu, select Cancel Printing Cancelling a Print JobTo stop a print job from the control panel To stop a print job from the Printers folder Using Help Using a Favorite Setting Size Setting Paper PropertiesProperty Description Type Printing Multiple Pages on One Sheet of Paper N-Up PrintingSource Down, Then You can scale your print job on a Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using Watermarks Click Ok and start printing Creating a Watermark Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Resolution Setting Graphic PropertiesChoosing from 600 dpi Normal or Toner Save Advanced Options button AdvancedOptions Darkness Setting Up the Host Computer Setting Up the Locally Shared PrinterDownload as Bit Image When this Windows 9x/Me Windows NT 4.0/2000/XP Setting Up the Client Computer Select Local Port and click New Port Scanning Scanning Basics Scanning Using Samsung SmarThru SmarThru 3 window opens Copy ScanScan to Email Scan to FAX Scanning Scanning Process with TWAIN- enabled Software Maintenance Clearing the Memory Cleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Close the document cover Cleaning the Scan Unit Toner cartridge storage Maintaining the Toner CartridgeSaving toner Expected Cartridge Life Redistributing Toner Replacing the Toner Cartridge Maintenance Cleaning the Drum Setting the Notify Toner Option Items Yield Average Consumables and Replacement Parts Memo Troubleshooting Input Misfeed Clearing Document Jams For SCX-4116/4216F Roller Misfeed Exit Misfeed Paper Feed Area Clearing Paper JamsMessage Location of Jam Go to Paper feed area Below Bypass tray Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Bypass Tray Select 90 degrees Click Tips for Avoiding Paper Jams Display Meaning Suggested solutions Clearing LCD Error Messages Install the toner cartridge. See Problem with the phoneInstalled Cancel operation, but Paper has jammed Clear the jam. See Memory has not been Power failure SavedTray Feeding from the Bypass Condition Suggested solutions Solving ProblemsPaper Feeding Problems Condition Possible cause Suggested solutions Printing Problems If you are using Complex Adjusting the print quality settingsDesired spool setting Paper size settings do Follow these steps When you are Users may experience Setting Print the document with selectingMachine Printer cable is Prints, but Loose or defective Light or faded Printing Quality ProblemsPrint Toner specs Defects Vertical repetitive Curl or wave ConditionBackground Scatter Misformed characters Skew Black pages Wrinkles or Curl If horizontally aligned black streaks or smears appearRotating the paper 180 in the input tray Plugging in another phone Restore the document Incoming fax has Noisy phone line can cause line errorsMemory do not dial Correctly User’s Guide Copying Problems Scanning Problems Connect to box Common Macintosh ProblemsProblem Possible Cause and Solution Printing from a Macintosh Installing Software Installing Software for MacintoshSystem Requirements Macintosh Hardware Requirement After the installation is finished, click Restart Click Install Choosing Your Printer Click Print when you finish setting the options Layout Using Advanced Printing FeaturesDarkness/Quality Background Printing Colour Paper Source Specifications General Specifications Paper 2.7 Kg Package Weight Plastic 0.7 Kg Scanner and Copier SpecificationsCopy resolution Photo Printer Specifications Facsimile Specifications For SCX-4216F Paper Dimensions Weight Capacity Paper SpecificationsOverview Supported Sizes of Paper Symptom Problem with Paper Solution Guidelines for Using Paper Category Specifications Paper SpecificationsPaper Output Capacity Output Location Capacity Printer and Paper Storage Environment Index Paper type 3.2 paper type, set USB SCX-4216F Speaker, Ringer, Key Sound Contents Ii Contents Changing Setting Options Advanced Fax Setting Options Following topics are included Control Panel Functions V E Setting the Machine ID To enter additional letters, repeat Step Entering Characters Using the Number KeypadFinally Changing Numbers or Names Keypad Letters and NumbersInserting a Pause Key Assigned numbers, letters or characters ~ 23 24-hour mode Setting the Date and Time Changing the Clock Mode Setting Sounds Press On Hook Dial. a dial tone sounds from the speaker Speaker, Ringer, Key Sound Alarm SoundSpeaker Volume Using the Toll Save Mode Setting the Dial Mode Getting Started Changing the Fax Setup options Setting up the Fax System Option Description Available Fax Setup OptionsDistinctive Ring Pattern Detection Printed documents Not occur. If the Auto Reduction feature is On-Error, which prints only when aYou can set your machine to print a report Showing whether the transmission was Fax tones, enter the Receive Code. Getting Started Sending a Fax Receiving a Fax General FAX Functions Sending a Fax To fax a document using the Automatic Document Feeder ADFPreparing Documents for Faxing Loading an Original Document To fax a document from the document glass Mode Recommended for Adjusting the Document ResolutionPress Resolution Sending a Fax Automatically Is enabled only if the remote machineLoad the documents face up into the ADF Press Start Copy/Fax Confirming Transmission Sending a Fax Manually About Receiving Modes Receiving a FaxAutomatic Redialling Receiving Manually in the Tel Mode Receiving Automatically in the Fax ModeYour machine is preset to the fax mode at the factory Loading Paper for Receiving Faxes Receiving Manually Using an Extension Telephone Receiving Automatically in the Ans/Fax ModeInto Fax mode after a predefined number of rings Set the machine to answer incoming calls within 1 ring Receiving Faxes Using the Drpd Mode Receiving Faxes in the Memory General FAX Functions Automatic Dialling Press Phonebook on the control panel Speed DiallingStoring a Number for Speed Dialling Feed the documents face up into the ADF. Or Sending a Fax using a Speed Number Group Dialling Setting Group Dial Editing Group Dial Numbers Automatic Dialling Searching Sequentially through the Memory Searching for a Number MemorySearching with a Particular First Letter Press Phonebook Printing a Phonebook List Other Ways to FAX Sending Broadcasting Faxes RediallingTo redial the number you last called Press Redial/Pause Will not be present Load the documents face up into the ADF Sending a Delayed Fax Other Ways to FAX Sending a Priority Fax Other Ways to FAX Adding Documents To a Scheduled Fax Cancelling a Scheduled Fax Additional Features Using the Secure Receiving Mode Phonebook List Printing ReportsSent Fax Report Received Fax Report Scheduled Job Information Power Failure ReportMessage Confirmation Junk Fax Number List Changing Setting Options Using Advanced Fax Settings Advanced Fax Setting Options Using the Remote Control Panel Click the Settings tab to configure fax system settings Settings Tab Phonebook Tab Advanced Tab Information Tab Firmware Update Tab Date and time, set 1.7 delayed fax 4.3 document Load Toll save mode Volume, adjust ringer Rev.2.00