Condition

Possible cause

Suggested solutions

 

 

 

 

 

The machine

The printer cable is

Disconnect the printer cable and reconnect.

 

prints, but the

loose or defective.

Try a print job that you have already printed

 

text is wrong,

 

successfully. If possible, attach the cable

 

garbled, or

 

and the machine to another computer and

 

incomplete.

 

try a print job that you know works. Finally,

 

 

 

try a new printer cable.

 

 

 

 

 

 

The wrong printer

Check the application’s printer selection

 

 

driver was selected.

menu to ensure that your machine is

 

 

 

selected.

 

 

 

 

 

 

The software

Try printing a job from another application.

 

 

application is

 

 

 

malfunctioning.

 

 

 

 

 

 

 

The operating system is

Exit Windows and reboot the computer.

 

 

malfunctioning.

Turn the machine off and then back on

 

 

 

again.

 

 

 

 

 

Pages print, but

The toner cartridge is

Redistribute the toner. if necessary. See

 

are blank.

defective or out of

page 7.7.

 

 

toner.

If necessary, replace the toner cartridge.

 

 

 

 

 

 

 

 

 

The file may have blank

Check the file to ensure that it does not

 

 

pages.

contain blank pages.

 

 

 

 

 

 

Some parts, such as

Contact a service representative.

 

 

the controller or the

 

 

 

board, may be

 

 

 

defective.

 

 

 

 

 

 

The illustrations

The setting in the

Print the document with selecting

 

print incorrectly

software application is

Download as Bit Image in the Advanced

 

in Adobe

wrong.

Options window of the Graphic properties.

 

Illustrator.

 

 

 

 

 

 

 

An error occurs

When the USB mode is

Change the USB mode to “Slow.” To do so,

 

repeatedly

set to “Fast,” some PC

follow these steps:

 

when you are

users may experience

1. Press Menu on the control panel until

 

printing with

poor USB

 

“Machine Setup” appears on the top line

 

the USB

communication.

 

of the display.

 

connection.

 

 

 

 

 

 

 

2. Press the scroll button ( or ) until

 

 

 

“USB Mode” appears on the bottom line,

8

 

 

and press Enter.

 

 

3. Press the scroll button ( or ) to select

 

 

“Slow.”

 

 

 

4. Press Enter to save the selection.

 

 

 

5. Press Stop/Clear to return to Standby

 

 

 

Mode.

 

 

 

 

 

TROUBLESHOOTING 8.17

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Image 136
Samsung SCX-4216F Machine Printer cable is, Prints, but Loose or defective, Text is wrong, Garbled, or, Incomplete, Mode