Printing Problems | Samsung SCX-4216F guide

Printing Problems

Condition	Possible cause	Suggested solutions

The machine	The machine is not	Check the power cord connections. Check
does not print.	receiving power.	the power switch and the power source.

	The machine is not	Select Samsung SCX-4x16 Series as your
	selected as the default	default printer in your Windows.
	printer.

	Check the machine for	• The front or rear cover is not closed.
	the following:	• Paper is jammed.
		• No paper is loaded.
		• The toner cartridge is not installed.
		If a printer system error occurs, contact
		your service representative.

	The connection cable	Disconnect the printer cable and reconnect
	between the computer	it.
	and the machine is not
	connected properly.

	The connection cable	If possible, attach the cable to another
	between the computer	computer that is working properly and print
	and the machine is	a job. You can also try using a different
	defective.	printer cable.

	The port setting is	Check the Windows printer setting to make
	incorrect.	sure that the print job is sent to the correct
		port, for example, LPT1. If the computer
		has more than one port, make sure that the
		machine is attached to the correct one.

	The machine may be	Check the printer properties to ensure that
	configured incorrectly.	all of the print settings are correct.

	The printer driver may	Remove the printer driver and then reinstall
	be incorrectly installed.	it; see page 2.10 and page 2.5 respectively.

	The machine is	Check the display message on the control
	malfunctioning.	panel to see if the machine is indicating a
		system error.

The machine	The paper source	For many software applications, the paper
selects print	selection in the printer	source selection is found under the Paper	8
materials from	properties may be	tab within the printer properties. Select the
the wrong	incorrect.	correct paper source. See page 5.8.
paper source.

TROUBLESHOOTING 8.15

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Samsung SCX-4216F manual Printing Problems, Condition Possible cause Suggested solutions

Contents

Digital Laser MFP About the User’s Guides Your machine comes with the three user’s guides Contents Setting the Paper Type and Size for Paper Handling Printing Printing Multiple Pages on One Sheet of Paper Tips for Avoiding Paper Jams When Printing Fuser Area or Around Installing Software Choosing Your Printer Chapter a Printing from a Macintosh Important Precautions and Safety Information Vii Laser Safety Statement Recycling Ozone SafetyPower Saver Fax Branding Radio Frequency EmissionsCanadian Radio Interference Regulations FCC Information to the User Ringer Equivalence Number You should also know that EC Certification Declaration of Conformity European CountriesApprovals and Certifications Replacing the Fitted Plug for UK Only Page Differences Between British and American English British English American English Getting Started CD-ROM UnpackingStarter Toner Cartridge Tape Selecting a Location Clearance Space Paper Output Extension Paper Tray Bypass Tray Document Understanding the Component LocationFront View Cover Connector Power Switch ParallelAC Power Cord Rear View Control Panel Functions Getting Started SCX-4016/4116 Installing the Toner Cartridge Getting Started Loading Paper Insert the paper stack into the paper tray Changing the Paper Size in the Paper Tray Jams Making Connections TAM lead For UK users only To the parallel port on your computer Turning the Machine On Cord into the AC socket on the machine and the other end Getting Started Power Save Mode Using the Save ModesToner Save Mode CCD Power Save Mode Installing Software About Samsung Software Printer Driver Features Printer Driver Feature Minimal Requirements System RequirementsSupported Operating System Recommended Click Install the Samsung Software on your PC Installing Samsung Software in WindowsBoots up Click Next Installing Software Installing Software Click Next Installing the USB Driver in Windows 98/ Me Add New Hardware Wizard window appears. Click Next Uninstalling Samsung Software Uninstalling the MFP Driver Uninstalling Samsung SmarThru After selecting the uninstall option, click Next Using the CD-ROM Click Uninstall the Samsung Software on your PC Paper Handling Size mm/in Input Source/Capacity Paper Tray Selecting Print MaterialsSize, Input Sources and Capacities Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Printing to the Rear Output Slot Face up Loading Paper in the Paper Tray To use the rear output slot Paper full Using the Bypass Tray Paper Handling Setting the Paper Type and Size for the Bypass Tray Copying Loading Paper for Copying Making Copies on the Document Glass Copying Making Copies from the Automatic Document Feeder For SCX-4116/4216F Copying Image Setting Copy OptionsContrast To fine-tune the size of copies Reduced/Enlarged CopyTo select from the predefined copy sizes Press Reduce/Enlarge Press No. of Copies Using Special Copy FeaturesNumber of Copies Clone Copying Enlarge button while the Auto Fit copying is enabledAuto Fit Copying Press Start Copy or Start Copy/Fax to begin copying Collation Copying Side Copying Press Start Copy or Start Copy/Fax again Up or 4-up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Printing Printing a Document If necessary, select the Orientation option Select the Samsung SCX-4x16 Series printer To stop a print job from the control panel Cancelling a Print JobFrom the Document menu, select Cancel Printing To stop a print job from the Printers folder Using a Favorite Setting Using Help Size Setting Paper PropertiesProperty Description Type Printing Multiple Pages on One Sheet of Paper N-Up PrintingSource Down, Then Printing a Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing Watermark Creating a Watermark Click Ok and start printing Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Choosing from 600 dpi Normal or Setting Graphic PropertiesResolution Toner Save Options AdvancedAdvanced Options button Darkness Download as Bit Image When this Setting Up the Locally Shared PrinterSetting Up the Host Computer Windows 9x/Me Setting Up the Client Computer Windows NT 4.0/2000/XP Select Local Port and click New Port Scanning Scanning Using Samsung SmarThru Scanning Basics SmarThru 3 window opens Scan to Email ScanCopy Scan to FAX Scanning Scanning Process with TWAIN- enabled Software Maintenance Clearing the Memory Cleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Cleaning the Scan Unit Close the document cover Saving toner Maintaining the Toner CartridgeToner cartridge storage Expected Cartridge Life Redistributing Toner Replacing the Toner Cartridge Maintenance Setting the Notify Toner Option Cleaning the Drum Consumables and Replacement Parts Items Yield Average Memo Troubleshooting Clearing Document Jams For SCX-4116/4216F Input Misfeed Exit Misfeed Roller Misfeed Message Location of Jam Go to Clearing Paper JamsPaper Feed Area Paper feed area Below Bypass tray Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Bypass Tray Select 90 degrees Click Tips for Avoiding Paper Jams Clearing LCD Error Messages Display Meaning Suggested solutions Installed Problem with the phoneInstall the toner cartridge. See Cancel operation, but Tray Memory has not been Power failure SavedPaper has jammed Clear the jam. See Feeding from the Bypass Condition Suggested solutions Solving ProblemsPaper Feeding Problems Printing Problems Condition Possible cause Suggested solutions Desired spool setting Complex Adjusting the print quality settingsIf you are using Paper size settings do Machine Printer cable is Setting Print the document with selectingFollow these steps When you are Users may experience Prints, but Loose or defective Print Printing Quality ProblemsLight or faded Toner specs Vertical repetitive Defects Curl or wave ConditionBackground Scatter Misformed characters Skew Wrinkles or Black pages Rotating the paper 180 in the input tray If horizontally aligned black streaks or smears appearCurl Plugging in another phone Memory do not dial Incoming fax has Noisy phone line can cause line errorsRestore the document Correctly User’s Guide Copying Problems Scanning Problems Connect to box Common Macintosh ProblemsProblem Possible Cause and Solution Printing from a Macintosh System Requirements Installing Software for MacintoshInstalling Software Macintosh Hardware Requirement Click Install After the installation is finished, click Restart Choosing Your Printer Click Print when you finish setting the options Layout Using Advanced Printing FeaturesDarkness/Quality Colour Background Printing Paper Source Specifications General Specifications Copy resolution Scanner and Copier SpecificationsPaper 2.7 Kg Package Weight Plastic 0.7 Kg Photo Printer Specifications Facsimile Specifications For SCX-4216F Overview Paper SpecificationsPaper Dimensions Weight Capacity Supported Sizes of Paper Guidelines for Using Paper Symptom Problem with Paper Solution Paper Output Capacity Paper SpecificationsCategory Specifications Output Location Capacity Printer and Paper Storage Environment Index Paper type 3.2 paper type, set USB SCX-4216F Contents Speaker, Ringer, Key Sound Changing Setting Options Advanced Fax Setting Options Ii Contents Following topics are included Control Panel Functions V E Setting the Machine ID To enter additional letters, repeat Step Entering Characters Using the Number KeypadFinally Inserting a Pause Keypad Letters and NumbersChanging Numbers or Names Key Assigned numbers, letters or characters Setting the Date and Time ~ 23 24-hour mode Setting Sounds Changing the Clock Mode Press On Hook Dial. a dial tone sounds from the speaker Speaker, Ringer, Key Sound Alarm SoundSpeaker Volume Setting the Dial Mode Using the Toll Save Mode Getting Started Setting up the Fax System Changing the Fax Setup options Distinctive Ring Pattern Detection Available Fax Setup OptionsOption Description Printed documents You can set your machine to print a report On-Error, which prints only when aNot occur. If the Auto Reduction feature is Showing whether the transmission was Fax tones, enter the Receive Code. Getting Started General FAX Functions Sending a Fax Receiving a Fax Preparing Documents for Faxing To fax a document using the Automatic Document Feeder ADFSending a Fax Loading an Original Document To fax a document from the document glass Mode Recommended for Adjusting the Document ResolutionPress Resolution Load the documents face up into the ADF Is enabled only if the remote machineSending a Fax Automatically Press Start Copy/Fax Sending a Fax Manually Confirming Transmission About Receiving Modes Receiving a FaxAutomatic Redialling Your machine is preset to the fax mode at the factory Receiving Automatically in the Fax ModeReceiving Manually in the Tel Mode Loading Paper for Receiving Faxes Into Fax mode after a predefined number of rings Receiving Automatically in the Ans/Fax ModeReceiving Manually Using an Extension Telephone Set the machine to answer incoming calls within 1 ring Receiving Faxes Using the Drpd Mode Receiving Faxes in the Memory General FAX Functions Automatic Dialling Press Phonebook on the control panel Speed DiallingStoring a Number for Speed Dialling Sending a Fax using a Speed Number Feed the documents face up into the ADF. Or Setting Group Dial Group Dialling Editing Group Dial Numbers Automatic Dialling Searching with a Particular First Letter Searching for a Number MemorySearching Sequentially through the Memory Press Phonebook Printing a Phonebook List Other Ways to FAX To redial the number you last called RediallingSending Broadcasting Faxes Press Redial/Pause Sending a Delayed Fax Will not be present Load the documents face up into the ADF Other Ways to FAX Sending a Priority Fax Other Ways to FAX Adding Documents To a Scheduled Fax Cancelling a Scheduled Fax Additional Features Using the Secure Receiving Mode Sent Fax Report Printing ReportsPhonebook List Received Fax Report Message Confirmation Power Failure ReportScheduled Job Information Junk Fax Number List Using Advanced Fax Settings Changing Setting Options Advanced Fax Setting Options Using the Remote Control Panel Settings Tab Click the Settings tab to configure fax system settings Advanced Tab Phonebook Tab Firmware Update Tab Information Tab Date and time, set 1.7 delayed fax 4.3 document Load Toll save mode Volume, adjust ringer Rev.2.00