Condition

Suggested solutions

 

 

 

 

 

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

 

• The drum inside the toner cartridge has probably been

 

 

AaBbCc

 

 

 

 

 

 

 

 

scratched. Install a new toner cartridge. See “Installing the

 

 

AaBbCc

 

 

 

Toner Cartridge” on page 1.10.

 

 

AaBbCc

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray background

If the amount of background shading becomes unacceptable:

 

 

 

 

 

 

• Change to a lighter weight pages. See “Paper Specifications”

 

AaBbCc

 

 

on page B.6.

 

AaBbCc

 

 

• Check the machine’s environment; very dry (low humidity) or

 

AaBbCc

 

 

high humidity (higher than 80% RH) conditions can increase

 

 

 

the amount of background shading.

 

AaBbCc

 

 

 

 

 

• Remove the old toner cartridge and install a new one. See

 

AaBbCc

 

 

“Installing the Toner Cartridge” on page 1.10.

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the machine. See page 7.3.

 

 

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

 

 

on page B.6.

 

 

 

 

 

 

• Remove the toner cartridge and install a new one. See

 

 

 

 

 

 

“Installing the Toner Cartridge” on page 1.10.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of the page at

 

 

defects

even intervals:

 

 

 

 

 

 

 

• The toner cartridge may be damaged. If a repetitive mark

 

 

AaBbCc

 

 

 

 

occurs on the page, print a cleaning sheet several times to

 

 

AaBbCc

 

 

 

clean the cartridge; see “Cleaning the Drum” on page 7.10.

 

 

 

 

 

 

 

After the printout, if you still have the same problems, install

 

 

AaBbCc

 

 

 

 

 

 

 

 

a new toner cartridge. See “Installing the Toner Cartridge” on

 

 

AaBbCc

 

 

 

 

page 1.10.

 

 

AaBbCc

 

 

 

• Parts of the machine may have toner on them. If the defects

 

 

 

 

 

 

 

occur on the back of the page, the problem will likely correct

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

itself after a few more pages.

 

 

 

 

 

 

 

• The fusing assembly may be damaged. Contact a service

 

 

 

 

 

 

 

representative.

8

TROUBLESHOOTING 8.19

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Image 138
Samsung SCX-4216F manual Vertical repetitive, Defects