Condition

Suggested solutions

 

 

 

 

 

Wrinkles or

• Ensure that the paper is loaded properly.

 

creases

• Check the paper type and quality. See “Paper Specifications”

 

 

 

on page B.6.

 

 

 

 

 

 

• Turn over the stack of paper in the paper tray. Also try

 

 

 

rotating the paper 180° in the tray.

 

 

 

 

Back of printouts

Check for leaking toner. Clean the inside of the machine. See

are dirty

page 7.3.

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

the cartridge and reinsert.

 

 

 

 

A

 

• The toner cartridge may be defective and need replacing.

 

 

 

 

Install a new toner cartridge. See “Installing the Toner

 

 

Cartridge” on page 1.10.

 

 

• The machine may require repair. Contact a service

 

 

representative.

 

 

 

 

 

 

 

 

Loose toner

• Clean the inside of the machine. See page 7.3.

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

 

 

 

 

on page B.6.

 

 

 

 

• Install a new toner cartridge. See “Installing the Toner

 

 

 

 

Cartridge” on page 1.10.

 

 

 

 

• If the problem persists, the machine may require repair.

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of characters

 

 

 

 

that should be solid black:

 

 

 

 

• If you are using transparencies, try another type of

A

transparency. Because of the composition of the

transparency, some character voids are normal.

• You may be printing on the wrong surface on the paper.

Remove the paper and turn it around.

• The paper may not meet paper specifications. See “Paper

Specifications” on page B.6.

8

TROUBLESHOOTING 8.21

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Image 140
Samsung SCX-4216F manual Wrinkles or, Black pages