Condition

Suggested solutions

 

 

 

 

The numbers stored in the

Make sure that the numbers are stored in the memory

 

memory do not dial

correctly. Print a Phonebook list, referring to the Facsimile

 

correctly.

User’s Guide.

 

 

 

 

 

• Make sure that the document is not wrinkled and you are

 

The document does not

putting it in correctly. Check that the document is the

 

right size, not too thick or thin.

 

feed into the machine.

 

• Make sure that the ADF (Automatic Document Feeder)

 

 

 

 

cover is firmly closed.

 

 

 

 

Faxes are not received

• The FAX mode should be selected.

 

• Make sure that there is paper in the tray.

 

automatically.

 

• Check to see if the display shows “Memory Full.”

 

 

 

 

 

 

 

• Make sure that the document is loaded in the ADF or on

 

The machine does not

the document glass.

 

• “TX” should show up on the display.

 

send.

 

• Check the other fax machine you are sending to, to see if

 

 

 

 

it can receive your fax.

 

 

 

 

 

• The fax machine sending you the fax may be faulty.

 

The incoming fax has

• A noisy phone line can cause line errors.

 

blank spaces or is received

• Check your machine by making a copy.

 

with a poor-quality.

• The toner cartridge may be empty. Replace the toner

 

 

 

 

cartridge, referring to page 7.8.

 

 

 

 

Some of the words on a

The fax machine sending you the fax had a temporary

 

incoming fax are

document jam.

 

stretched.

 

 

 

 

 

There are lines on the

Check your scan glass for marks and clean it. See

 

documents you send.

page 7.5.

 

 

 

 

The machine dials a

The other fax machine may be turned off, out of paper, or

 

number, but a connection

 

cannot answer incoming calls. Speak with the other

 

with another fax machine

 

machine operator and ask her/him to sort out the problem.

 

fails.

 

 

 

 

 

 

 

There may not be enough memory to store the document.

 

Documents are not stored

If the display shows a “Memory Full” message, delete any

 

in the memory.

documents you no longer need from the memory and then

 

 

restore the document.

8

 

 

Blank areas appear at the

You may have chosen the wrong paper settings in the user

 

bottom of each page or on

option setting. See page 1.20 for the paper tray and

 

other pages, with a small

page 3.10 for the Bypass tray.

 

strip of text at the top.

 

 

 

 

 

TROUBLESHOOTING 8.23

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Samsung SCX-4216F manual Memory do not dial, Correctly User’s Guide, Document does not, It can receive your fax, Fails