Samsung SCX-4216F Common Macintosh Problems, Problem Possible Cause and Solution, Connect to box

Condition	Suggested solutions
Message appears on your computer	• There may be a copying or printing job in
screen:	progress. When the current job is complete,
• “Device can't be set to the H/W	try the job again.
mode you want.”	• The Selected port is currently being used.
• “Port is being used by another	Restart your computer and try again.
program.”	• The printer cable may be improperly
• “Port is Disabled.	connected or the power may be off. You
• “Scanner is busy receiving or	must use a parallel cable that supports
	IEEE-1284 bi-directional communications.
printing data. When the current
	• The scanner driver is not installed or an
job is completed, try again.”
• “Invalid handle.”	operating environment is not set up
	properly.
• “Scanning has failed.”
	• Ensure that port is properly connected
	and power is on, Then restart your
	computer.
	• Check, The USB cable may be improperly
	connected or the power may be off.
	• Do not use the parallel and the USB
	cables at the same time.

Common Macintosh Problems

Problem	Possible Cause and Solution
The printer driver icon	Software is not installed correctly. Reinstall the software; see
does not appear in	page A.2.
Chooser.
The printer name does	• Make sure that the cables are connected correctly and the
not appear in the	printer is turned on.
Connect to box in	• Check if “Ready” appears on the display of the control panel.
Chooser.	If not, clear the problem depending on the error message;
	see page 8.11.
	• Make sure that the correct printer driver has been selected in
	Chooser.
You cannot use the	Background Printing has not been selected.
computer while the	• Select Background in the Background Printing tab of the
printer is printing.	Samsung SPL II Printer window.

8.26 TROUBLESHOOTING