Basics
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung account and Accounts for more information.
Using a Samsung account
On the Apps screen, tap Settings →Cloud and accounts →Backup →Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
To set the device to automatically back up data, tap the Auto back up switch to activate it.
To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.
Using a Google account
On the Apps screen, tap Settings →Cloud and accounts →Backup and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.
On the Apps screen, tap Settings →General management →Reset →Factory data reset
→RESET DEVICE →DELETE ALL. The device automatically restarts.
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