Basics
Do the following when the device heats up:
•Keep the device updated with the latest software.
•Conflicts between running apps may cause the device to heat up. Restart the device.
•Deactivate the
•Close apps that increase battery consumption or that run in the background when not in use.
•Delete unnecessary files or unused apps.
•Decrease the screen brightness.
•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down.
•If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•Do not store your device in very cold or very hot temperatures.
•Do not expose your device to direct sunlight for extended periods.
•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
7
