Applications
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
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Feedback |
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•This app’s availability and supported features may vary depending on the region or service provider.
•To submit your feedback or post your comments in Feedback and Community, you must sign in to your Samsung account. Refer to Samsung account for more information.
Feedback
Search frequently asked questions for solutions to problems that occur on your device or ask questions related to the device.
On the Apps screen, tap Samsung →Samsung Members →Feedback.
•FAQ: View frequently asked questions and their answers by category.
•QUESTIONS/ERRORS: Submit a question or error report to the Samsung Service Center.
When you submit a question or error report, your device information, such as model name and operating system log (which is optional to send), will also be sent for a more accurate analysis.
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