Samsung SM-C900FZKDXEV, SM-C900FZDDXEV specification

Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Samsung SM-C900FZKDXEV, SM-C900FZDDXEV manual Error messages appear when opening multimedia files

Contents

SM-C900F/DS Table of Contents Settings Appendix Read me first Basics Basics Instructional icons Device overheating situations and solutionsWhen the device heats up while charging the battery Do the following when the device heats up When the device heats up during use Device limitations when the device overheats Precautions for operating environment Device layout and functions Package contents Device layout Main antenna NFC antenna Rear camera Battery Charging the batteryKeys Charging with a Micro USB cable Reducing the battery consumption Battery charging tips and precautions Fast charging About Fast chargingIncreasing the charging speed SIM or Usim card nano-SIM card Installing the SIM or Usim card Insert the SIM card tray back into the SIM card tray slot Using dual SIM or Usim cards Removing the SIM or Usim cardActivating SIM or Usim cards Customising SIM or Usim cards Installing a memory cardSetting preferred SIM or Usim cards Memory card microSD card Basics → SD card →Format Removing the memory cardFormatting the memory card → SD card →UNMOUNT Emergency mode Turning the device on and offRestarting the device Initial setup Method later, tap No, thank you Registering a new Samsung account Samsung accountIntroduction Registering your Samsung account Removing your Samsung account Registering an existing Samsung accountTap Samsung account → →Remove account Smart Switch Transferring data wirelessly via Wi-Fi DirectTransferring data from your previous device On the computer, launch Smart Switch Transferring backup data from a computer Samsung Cloud Backing up dataRestoring data Tapping and holding Understanding the screenControlling the touchscreen Tapping Spreading and pinching DraggingDouble-tapping Swiping Home screen and Apps screen Moving items Switching between Home and Apps screens Deleting a folder Creating foldersAdding more apps Moving apps from a folder Displaying all apps on the Home screen Editing the Home screen Icon Meaning Indicator icons Changing the screen lock method Lock screen Capturing a screenshot Screen capture Notification panel Using quick setting buttons Changing the keyboard layout Entering textKeyboard layout Changing the input language Copying and pasting Additional keyboard functions Dictionary Play Store Installing or uninstalling appsInstalling apps Galaxy Apps Enabling apps Uninstalling apps and using app sleep modeSetting app permissions Managing apps Making calls Phone Making an international call Using speed dialMaking calls from call logs or contacts list Making calls from the locked screen Rejecting a call Receiving callsBlocking phone numbers Answering a call Options during calls During a voice callDuring a video call Adding a phone number to Contacts from the keypad Adding a phone number to Contact Contacts Adding contactsCreating a new contact Searching for contacts Importing contactsSynching contacts with your web accounts Saving and sharing profile Sharing contacts Sending messages MessagesMerging duplicate contacts Deleting contacts Enter a message Viewing messages Setting the message notification Setting a message reminderBlocking unwanted messages Browsing webpages Internet Deactivating secret mode Using secret modeActivating secret mode Changing security settings Setting up email accounts Sending emailsReading emails Camera Launching CameraCamera etiquette Switching cameras Using swipe gestures Applying filters and other effects Taking photos or recording videos Basic shooting Changing shooting modes Auto mode Pro mode PanoramaAvailable options Selfie Continuous shot Applying beauty effects Using the selfie flash Wide selfie Night HDR Rich tone Camera settings Quick settingsFood Rear Camera Camera settings Gallery Viewing images and videos Viewing imagesSearching for images Viewing albums Viewing storiesViewing videos Creating stories Deleting storiesTap →Create story Deleting multiple images and videos Syncing images and videos with Samsung CloudDeleting images or videos Deleting an image or a video Always On Display Opening notifications when the screen is off Controlling music playback when the screen is off Setting the schedule for the Always On Display feature Split screen view Multi window Adjusting the window size Using additional options Sharing text or images between windows Minimising the split screen view Pop-up view Moving pop-up windowsHere for pop-up view Samsung Members Samsung Notes Creating notesDeleting notes Creating events Calendar Starting Samsung Health Samsung HealthCreating tasks Syncing events and tasks with your accounts Using Samsung Health Steps Together Additional information Setting a wake-up command Using S VoiceVoice Tips for better voice recognition Setting the language Making voice recordings Voice Recorder Playing selected voice recordings Changing the recording mode My Files Setting alarmsStopping alarms Deleting alarms Deleting clocks Creating clocks Calculator RadioListening to the FM radio Scanning radio stations Game Launcher Using Game Launcher Changing the performance modeRemoving a game from Game Launcher Blocking notifications during games Using Game Tools USB Backup SecureLock and hide apps Hiding apps Secure Wi-FiUnder Secure WI-FI, tap Turn on →AGREE Locking apps Using additional features Sharing content Google apps Duo YouTubePhotos Google Introduction ConnectionsOptions Connecting to a Wi-Fi network Wi-Fi Tap Wi-Fi Direct Wi-Fi Direct Pairing with other Bluetooth devices Bluetooth Unpairing Bluetooth devices Sending and receiving dataTap Unpair NFC and payment Using the NFC feature Sending data Making payments with the NFC feature Mobile Hotspot and Tethering Using the mobile hotspot SIM card manager More connection settings Adding printer plug-ins Printing MirrorLink Connecting your device to a vehicle via MirrorLink Download booster Sounds and vibration Display Notifications Blue light filter Wallpapers and themes Advanced features 123 Using the quick optimisation feature Device maintenance Power saving mode Battery Storage MemoryDevice security Lock screen and security Apps Fingerprint recognition Registering fingerprints For better fingerprint recognition Using fingerprints to sign in to accounts Deleting fingerprintsUnlocking the screen with fingerprints Using Samsung Pass to sign in to websites Samsung PassRegistering Samsung Pass Deleting your Samsung Pass data Tap Web sign-in informationTap Delete data Setting up Secure Folder Secure FolderFolder Moving content to Secure Folder Setting auto lock for Secure Folder Tap →Move out of Secure Folder Moving content from Secure FolderAdding apps Adding accounts Hiding Secure Folder Backing up and restoring Secure FolderTap Back up Secure Folder data Cloud and accounts Uninstalling Secure Folder Google Backup and restoreUsing a Samsung account Using a Google account Accessibility General management Adding device languages→ Add language Security updates information Software update About phone Appendix Troubleshooting Forcing restart Resetting the device Sound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Data stored in the device has been lost Trademarks Copyright